Signing for free trial and paying for the yearly subscription
I signed up for the free trial followed by the monthly subscription. They asked for my card info for the monthly subscription and even mention that I would only be charged on April 4th. A few hours later I checked my bank account and noticed that I was charged the YEARLY subscription. Apparently, somewhere along the way of the normal registration, they switched it to yearly, without any warning or information that this was happening. After I contacted the customer support they said that I upgraded my subscription and so my free trial was canceled, and that they would not refund my money. Even better than that, is that the quality of the stream is still terrible even though they just took a year worth of subscriptions. This shows that they have little respect for the client and that the customer support is close to useless. I will definitely not recommend this streaming service, as you may also be mislead into paying more than you agreed.
By Inês Wellenkamp J.




