Great product and customer service
Love the style and Rob was great to work with, from pre - purchase threw install!
By Lisa
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
391 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Viewrail crafts stunning floating stairs and modern railing systems that instantly elevate any space. As a fully-integrated manufacturer, Viewrail’s design experts can guide you through every stage of the process from initial designs and engineering through finished installation.
Viewrail (viewrail.com) has 391 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 247 reviews with 5 stars · Clear filters
Love the style and Rob was great to work with, from pre - purchase threw install!
By Lisa
Excellent quality well made oak railing. Packaged very well. Shipped in a box truck, box was damaged but the foam padding protected the railing from damage. Very satisfied, would recommend highly.
By Dale R.
GREAT CHOICE! VERY HELPFUL! Easy Access, Very nice product!
By Erv M.
Awesome customer service and their products are top quality.
By Brett
This project was a DIY railing upgrade for beach front home in Florida. We went with a SST post and cable system with wood hand rails to stand up to salt water challenges. Beautiful product, project turned out great! All tools and instructions provided.
By Anders W.
They’ve been great to work with from the beginning of the project, to making mistakes during the project. They are always available to answer questions or get parts shipped. Excellent service great products!
By Dolores M.
Great service and prompt response.
By CK S.
Super easy and quick. Superior quality, exceeded my expectations, cannot wait to order a floating stair case!!
By Romeo T.