The staff at Viewrail are too notch
The staff at Viewrail are too notch, very informative and flexible in working through clients when redesigns are needed. Will work with them again when specifying open stair systems.
By Patrick K.
Sunday, November 8, 2026 · Customer reviews of US businesses
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391 reviews
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Viewrail crafts stunning floating stairs and modern railing systems that instantly elevate any space. As a fully-integrated manufacturer, Viewrail’s design experts can guide you through every stage of the process from initial designs and engineering through finished installation.
Viewrail (viewrail.com) has 391 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
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The staff at Viewrail are too notch, very informative and flexible in working through clients when redesigns are needed. Will work with them again when specifying open stair systems.
By Patrick K.
Great product. Good service. Directions were easy to follow (but we are contractors). The job turned out beautifully.
By Audra G.
I was indecisive and changed my mind several times when ordering my stair treads. Viewrail was consistently patient, informative and helpful. Would recommend 100%.
By Laura L.
From order to delivery to installation. Everything worked out seamlessly, especially given the serious constraints that the Covid-19 pandemic presented. Great job!!
By Norma I.
Purchased a glass system for our interior stairs and a cable system for our deck. We are thrilled with the results of both. These were DIY installations. We took our time and double and triple checked all of our measurements and had no problems. We found the team at View Rail to be knowledgeable and responsive. Highly recommended.
By Rick H.
Perfectly!!!! Exceeded my expectations
By Michael L.
Love love love our banister!!! Everyone we dealt with was exceptionally helpful! Would highly recommend and would definitely use this company again!
By Merry O.
very easy to assumable . Excellent quality. I did a deck rail and stair
By Jerry W.