All was as expected
All was as expected. Quality product.
By Fred F.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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391 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Viewrail crafts stunning floating stairs and modern railing systems that instantly elevate any space. As a fully-integrated manufacturer, Viewrail’s design experts can guide you through every stage of the process from initial designs and engineering through finished installation.
Viewrail (viewrail.com) has 391 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 247 reviews with 5 stars · Clear filters
All was as expected. Quality product.
By Fred F.
Excellent company to work with. No high pressure sales, quality products, and super customer service. We purchased the Express Rail System with wood handrails for indoor application and installed ourselves. Definitely a 2-person job with a good amount of DIY experience, and the online videos were helpful alongside the installation binder.
By Beth R.
I'm a seasoned homebuilder working in SLC, Utah. I build custom homes for clients that demand the best. The treads were delivered in a perfect shipping container, in perfect condition, for perfect results. I don't usually order anything of import online- it's just too tricky to make sure you are getting good quality- but in this case Covid 19 delays forced by hand and I tried Viewrail online for 10 white oak floating staircase treads. Fair price, quick turn around, good customer service. Wow. And Thanks. -R
By Robert W.
Very willing to be patient with me to make sure all the details are clearly understood and match exactly what I was looking for in the finished product. Very quick response time to all inquires and shipping. Quite unusual in this time of COVID-19 where many contractors and suppliers and less than willing to go the extra mile to be helpful and to make themselves available for support and prompt delivery.
By Jim R.
Very nice product. Used metal cable railing for my ipe deck. Salesperson was very known and helpful. Delivery was prompt. Took 2 days to install approximately 40 feet of railing. Beautiful and well built
By steve
Great! A post had damage and had no problem replacing it! Would buy from again!
By NICOLE
Very pleased with the cable railing I had installed between my elevated LR and my dining room. Great product and very open and classy look.
By customer
Excellent service and product.
By Anna