Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
18 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Viato started from scratch with one mission: build the CRM that mortgage professionals deserve. Free forever, purpose-built for LOs, and powered by AI that actually understands the mortgage workflow.
Viato (viato.ai) has 18 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
18 approved reviews, newest moderated first
Viato is a great CRM for mortgage professionals. There's a lot of great features and they keep rolling things out that the community is asking for. Would recommend it to anyone in the mortgage industry.
By Luis C.
Easy to use, tons of integrations and always adding more options
By John L.
This is one of the better CRM's LOVE IT!!!
By customer
The product owners do a good job on being able to apply feedback as fast as possible and making sure that the features can be dependable and relied on for my business.
By Gianni C.
An absolutely amazing CRM! I've used a lot of different CRMs over the years and Viato just gets it!
By Heath M.
Viato has changed the game! The Ai automations make it so easy to set up. The ability to tie my iphone to the text messages is a game changer
By Jason V.
Joe and Russell made it easy
By Taylor H.
amazing system that is literally getting better daily...they listen for improvements and implement them very quickly!
By Adam B.
