Too much $
Too much $ Shuts off and have to reboot Run out of HD if I use my tablet
By Connie
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
747 reviews
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Viasat is a global communications company focused on helping people stay connected. We provide satellite internet solutions for residential customers and small businesses throughout the United States, including in rural, remote, and hard-to-reach areas where traditional broadband options may be limited. Backed by our next-generation satellite network, our service supports everyday online activities such as streaming, browsing, remote work, and online learning. We offer a variety of internet plans so customers can choose the option that works best for their household. Viasat also offers fiber internet service, which is currently available in select California cities, providing customers with additional options for reliable internet service to keep them connected.
Viasat (viasat.com) has 747 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 307 reviews with 1 star · Clear filters
Too much $ Shuts off and have to reboot Run out of HD if I use my tablet
By Connie
never answers the phone! I called to cancel your service in October as it was not working so we went with our AT&T !! we have called several times with no answer from you !!!
By Donald
I had service with Viasat 5 years and was wonderfully satisfied. I was forced to upgrade both satellite and box and now nothing works. Called company and was told it is what it is and I need to contact my TV manufacturer or other device manufacturer to find out why it doesn't work. I'm done with this company and gone as soon as I find something else.
By Tammy
They will continue to bill You even after they have been cancelled
By Kimberle
The cost is rediculous, the fact that my internet restarts on the 12th of the months and by the 17th of the mo ey it's down to barely dial up speed. I can't afford a bigger package...and since I live way out in the country I am severely limited...so it's you or Huhgesnet which is far worse...and then you have start link...pretty sure that would suck bi Donkey balls too.
By Danny
Service man never showed up. 10 days now with no internet staff on phone not helpful. Gross repeated incompetence. This business will not survive for long.
By James H.
I was disappointed to start with with a satellite being attached to my roof. Everytime I turn my computer on it says no internet. The amount you charge every month is way to much. I am ready to fire you and go to another company.
By Rodney
I have had Viasat for over 6 years and the throttling and poor/slow connections is horrible. Yes I have called, rebooted, and it's the same old story -you try and sell me more upgrades?? With the high cost I pay monthly ($130.00) and Infinity now in the neighborhood it's time to pay less!
By Katie M.