Slow internet speed
Slow internet speed
By Jim
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
747 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Viasat is a global communications company focused on helping people stay connected. We provide satellite internet solutions for residential customers and small businesses throughout the United States, including in rural, remote, and hard-to-reach areas where traditional broadband options may be limited. Backed by our next-generation satellite network, our service supports everyday online activities such as streaming, browsing, remote work, and online learning. We offer a variety of internet plans so customers can choose the option that works best for their household. Viasat also offers fiber internet service, which is currently available in select California cities, providing customers with additional options for reliable internet service to keep them connected.
Viasat (viasat.com) has 747 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 83 reviews with 3 stars · Clear filters
Slow internet speed
By Jim
Internet seems to drop a lot for no reason on a clear day! Also, with nothing using Internet some days, the usage will go up, when there was no one home.
By Charles
It works well when it works, but tends to disconnect off and on.
By KATHLEEN D.
Cost is too high
By James
If I had cable access to my rural location, I would cancel Viasat in a heartbeat. Compared to cable prices, this slow speed with limited data plan is NOT a bargain. Fiber optic services are expanding and, with that, marginal and expensive satellite service will become extinct. GET COMPETITIVE NOW! IMPRESS YOUR CURRENT CUSTOMERS! ... and maybe we'll stick around.
By FRANKLIN R.
It goes out a lot
By Sharron
For the price you should provide moe the 100 gb of fast speed
By Oscar
I have called several times in the last three years and complained about my poor reception and cannot stream. Have been unhappy for a long time. I do plan on going with another company once they are fully set up.
By Margie B K.