Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
747 reviews
ViasatSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Viasat is a global communications company focused on helping people stay connected. We provide satellite internet solutions for residential customers and small businesses throughout the United States, including in rural, remote, and hard-to-reach areas where traditional broadband options may be limited. Backed by our next-generation satellite network, our service supports everyday online activities such as streaming, browsing, remote work, and online learning. We offer a variety of internet plans so customers can choose the option that works best for their household. Viasat also offers fiber internet service, which is currently available in select California cities, providing customers with additional options for reliable internet service to keep them connected.
Viasat (viasat.com) has 747 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 218 reviews with 5 stars · Clear filters
More than pleased with Viasat-even the cost. I could probably count on 1 hand the number of outages in the past year and they have been during severe storm or high wind....and back on in under 24 hours. Keep up the good work....and keep the price the same if you can!!
By Elizabeth
I paid money and I got acceptable service. Should I expect less?
By Jerome
Online availability is seldom down.
By Michael O.
Have had great service with no interruptions especially with rain or storms.
By William
A bit pricy, so when a fiber cable carrier is available for $50.00 per mo. then I'll move on. Until then, I'll be OK!
By Wayne L.
My experience is months and months of steady, reliable service. An outage is extremely rare and almost always of very brief duration.
By Richard
I’m in remote mountain location surrounded by National Forest, my internet powered by solar. My service is dependable and enables not just use of my computer but my cell phone….calls & texts. Thank you. Lee
By Lee
The Internet is great. The price is great. We’re just all happy.
By Ursula
