good customer service
made the transfer and move easy with customer care
By Tony
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
747 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Viasat is a global communications company focused on helping people stay connected. We provide satellite internet solutions for residential customers and small businesses throughout the United States, including in rural, remote, and hard-to-reach areas where traditional broadband options may be limited. Backed by our next-generation satellite network, our service supports everyday online activities such as streaming, browsing, remote work, and online learning. We offer a variety of internet plans so customers can choose the option that works best for their household. Viasat also offers fiber internet service, which is currently available in select California cities, providing customers with additional options for reliable internet service to keep them connected.
Viasat (viasat.com) has 747 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 218 reviews with 5 stars · Clear filters
made the transfer and move easy with customer care
By Tony
Installation technician was professional and experienced on sat location on premise.
By Jeff
He worked till he got it going right, where installer didn’t install correctly. The issues were from that. Hope this takes care of issue
By Pam
The service man was fantastic he was professional, nice and quick. Got the job done would highly recommend him.
By Mariln
The customer service representativewas very good. She understood everything that I was trying to do. She was able to answer all my questions and I help me.
By Pam
The technician was friendly and capable. He even worked in the cold rain to get my service back on.
By Carol
Had top installer. He even fixed my printer to work on Viasat.
By Marilyn
Good job, people!
By Charlene F.