Fixed
Understood what my problem was and spent the time fixing it.
By Shirley
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
747 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Viasat is a global communications company focused on helping people stay connected. We provide satellite internet solutions for residential customers and small businesses throughout the United States, including in rural, remote, and hard-to-reach areas where traditional broadband options may be limited. Backed by our next-generation satellite network, our service supports everyday online activities such as streaming, browsing, remote work, and online learning. We offer a variety of internet plans so customers can choose the option that works best for their household. Viasat also offers fiber internet service, which is currently available in select California cities, providing customers with additional options for reliable internet service to keep them connected.
Viasat (viasat.com) has 747 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 218 reviews with 5 stars · Clear filters
Understood what my problem was and spent the time fixing it.
By Shirley
Extra effort to get here a day early
By Rick
Mary was very helpful and patient with me and I could understand her
By Dean
He was personable, knowledgeable, helpful and thorough.
By Linda S.
Driver communicated well, arrived on time, diagnosed problem quickly and fixed it.
By Kent
He was a very nice and caring about my situation and answered all my questions. Thank you so much !
By Becky
The service tech showed up early, fixed the problem promptly and explained everything he was doing. He was very professional and pleasant to do business with.
By Anonymous
Knowledgeable and effecient customer service attendant
By Kevin