Technician was knowledgeable and…
Technician was knowledgeable and installation was quick
By customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
747 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Viasat is a global communications company focused on helping people stay connected. We provide satellite internet solutions for residential customers and small businesses throughout the United States, including in rural, remote, and hard-to-reach areas where traditional broadband options may be limited. Backed by our next-generation satellite network, our service supports everyday online activities such as streaming, browsing, remote work, and online learning. We offer a variety of internet plans so customers can choose the option that works best for their household. Viasat also offers fiber internet service, which is currently available in select California cities, providing customers with additional options for reliable internet service to keep them connected.
Viasat (viasat.com) has 747 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 218 reviews with 5 stars · Clear filters
Technician was knowledgeable and installation was quick
By customer
They are fair an easy an when asked will provide a reasonable response. Sometimes not very quick but being busy but will respond an answer one's questions
By William Z.
Very good updates for installation appointments. Install tech very courteous and knowledgeable
By John B.
The timing was great and quick
By Amelia
I didn’t get the best discount for signing up but the internet is good.
By Connie
Resolved issue.
By James
Fast response
By Robert
The installation was very professional and knowledgeable.
By Gloria M.