Kind
Kind, courteous, and quick.
By Karey
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
747 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Viasat is a global communications company focused on helping people stay connected. We provide satellite internet solutions for residential customers and small businesses throughout the United States, including in rural, remote, and hard-to-reach areas where traditional broadband options may be limited. Backed by our next-generation satellite network, our service supports everyday online activities such as streaming, browsing, remote work, and online learning. We offer a variety of internet plans so customers can choose the option that works best for their household. Viasat also offers fiber internet service, which is currently available in select California cities, providing customers with additional options for reliable internet service to keep them connected.
Viasat (viasat.com) has 747 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 218 reviews with 5 stars · Clear filters
Kind, courteous, and quick.
By Karey
The technician that came was very knowledgeable and helpful with my problem. Got me up and running very quickly.
By RAY T.
Tech came out, fixed the problem.
By Derek
The experience was great. I just feel that I may be overpaying for what I am getting. Your competition is way ahead of you. Watching a couple of movies a month, then expect buffering for the rest of the period is a litttle ridiculous.
By Henry
Great service so far thank you!
By Lydia H.
He came a day early and fixed the problem quickly
By Lori B.
The installer was extremely nice & worked quick
By Jamie
The technician went the extra mile to come up with a creative dish placement solution to avoid foliage obstructions. His innovative approach resulted in superb signal reception.
By Donald