The team that fired dad sent here to…
The team that fired dad sent here to adjust my satellite did an excellent job and we’re very knowledgeable and had it done in no time great experience !!!
By Paula B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
747 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Viasat is a global communications company focused on helping people stay connected. We provide satellite internet solutions for residential customers and small businesses throughout the United States, including in rural, remote, and hard-to-reach areas where traditional broadband options may be limited. Backed by our next-generation satellite network, our service supports everyday online activities such as streaming, browsing, remote work, and online learning. We offer a variety of internet plans so customers can choose the option that works best for their household. Viasat also offers fiber internet service, which is currently available in select California cities, providing customers with additional options for reliable internet service to keep them connected.
Viasat (viasat.com) has 747 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 218 reviews with 5 stars · Clear filters
The team that fired dad sent here to adjust my satellite did an excellent job and we’re very knowledgeable and had it done in no time great experience !!!
By Paula B.
Quick response-courteous customer service-took care of situation without any hassle.
By Jill
I had a very good customer service representative named Nathan who was able to explain the situation that straightened everything out. One of the difficulties I have when communicating with Viasat it's the accent on the customer service representative. Some aren't too bad but some are very very hard to understand
By Sam D.
Good service satisfied with the service
By Jerry
I had an excellent service technician Chris, I never got his last name. The quickness Viasat took care of the issue. How often they were in touch with me during & before the service.
By Chris P.
Your technician was punctual, courteous, and immediately diagnosed the issue. He is a credit to the Viasat team and represents his company in a most professional manner. He even arrived a day early which was wonderful. Thank you for great service.
By James
He was kind and respectful
By Ashly
Dependable
By Carolyn