VexcleanReviews of vexclean.com

Followed instructions ...left for 5 minutes. .. noted whitening on aluminium shower frame ... end result frame now permanently marked showing white which I suspect is ali oxide (rust) ..Damage aside it does NOT lift anything but very light mould which I can remove with standard cleaners and hot water. NB there are no details of manufacturer nor contact details on the packaging nor tubes. I was conned paying over £100 for 8 tubes, each of which barely did a run of 2.5 meters. Now not prepared to risk the 7 tubes I have left. DO not BUY. Having subsequently read other earlier reviews, I can attest to the con eliminate, in that the reason I have 8 tubes is that I ordered the 4 'special offer' but ended up having another 4 mysteriously added at 'full price'. Delivery was dangerously very lengthy and not the promised short term offered. Cannot caution future buyers much more than this !!

Now waiting 2 months for despatch. Customer service dreadful, in fact some of the worst I have ever experienced.Want refund, they say it is too late as product has despatched, when in fat tracking software says (even after 2 months) only the order has been processed, so they are basically blatently lying. I dont need the product anymore so I want my money back. I am starting to think the legal route is the only one they will understand. NB: Trustpilot need to check out this company asd they are stating on their website they have 4.7 Trustpilot rating and 1000 reviews, when in fact it is 1.7 (and even that is too high)and only 18 reviews.

I am not commenting on the product but the systems and procures adopted by the company. They are at the kindest woefully poor. They are extremely unhelpul and the replies one gets from so called "Customer Support" are totally inadequate. They simply don't read your email and deal with the issues raised. In my experience they are incompetant and mendacious.

Hatte aus Versehen zu viel bestellt und wollte es wieder zurückschicken…. Nach Wochenlangen E-Mails von mir, wurde mir keine Adresse zum Zurückschicken gesendet. Es kamen nur Standardisierte Antworten in Englisch, die nichts mit der Frage zu tun hatten…. Außerdem hat das Produkt nicht gewirkt.

I made an order in error, thinking I was only ordering 1 tube but when they sent order received conformation I had ordered 4x totaling £69 I was shocked and cancelled straight away, they sent me email to say they are refunding me, but then got email to say it was too late they had already packed so can't cancel, I will try and get my money back through PayPal, DO NOT USE THIS SITE I wish I had read reviews before I ordered

Same experience as many others. The product £48 for a couple of tubes of silicone mould remover claiming nano technology. The label stated that the product contained simply hypochlorite a mild bleach. Something you can buy in any old store for pence. I got caught with the warranty (for what?) too.

Order did not arrive after 10 days and still waiting. A scam. Beware ! Customer support is none existence. No replies, nothing. Even call their number, no one picks up. Will be raising a chargeback.

Ich wollte nur eine Tube bestellen weil Wundermittel normal nicht existieren. Durch die Webseiten Mechanik bin ich bei vier Tuben gelandet. Zum Glück konnte ich bei PayPal gleich stornieren und bekam Geld zurück. Gehört wieder das Zeug trotzdem, wohl aus Versehen. Wie hast schon erwartet ist alles nur Humbug. Über Nacht einwirken ohne Erfolg. War und Alkohol reinigt besser. Die Toiletten Schaum Zugabe taugt auch nichts. Werde schäumt es noch weiter was gereinigt.