Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
655 reviews
VestigeeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vestigee is one of the most innovative genealogy and family search platforms. Vestigee was built with family search enthusiasts from the ground up. The platform offers exclusive access to over 40 billion data points, allows users to build their family tree intuitively and visualize life journeys in an innovative map view, and offers a wide range of AI services to find new documents, colorize and animate pictures, or even extract text from old letters.
Vestigee (vestigee.com) has 655 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 436 reviews with 5 stars · Clear filters
2026-09-22
By Andre
Response from Vestigee· Sep 22, 2026
Hello, Thank you for your review and the 5-star rating! We are delighted that you are enjoying your experience with Vestigee. Whether you are building your family tree or exploring our vast data libraries, we are glad to have you with us. Lily, Customer support manager
Le site est super, je n'ai juste pas les moyens de m'abonner
By ClemenceTricoche
Response from Vestigee· Sep 22, 2026
Bonjour, Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que vous trouvez notre site super et que vous appréciez nos outils de généalogie. Nous comprenons tout à fait votre situation concernant l'abonnement et nous vous remercions d'avoir pris le temps de partager votre avis avec nous. Lily, Responsable du support client
Watch out to the renewal tho
By MaxenceDaniel
Response from Vestigee· Sep 22, 2026
Hello, Thank you for your review and your feedback. We are glad to hear that you had a good experience with Vestigee! Regarding the renewal, we appreciate you mentioning it to other users. As noted in our pricing policy, our service includes a trial period followed by a monthly subscription billed every 28 days to provide continuous access to our data and photo tools. Thank you for choosing us to build your family tree. Lily, Customer support manager
The patience and profesionalism they showed.
By Catalin S.
Response from Vestigee· Sep 22, 2026
Hello, Thank you for your kind review! We are delighted to hear that you appreciated the patience and professionalism of our team. Providing a high-quality experience while you explore your family history is our top priority. Lily, Customer Support Manager
The response that I received from Lily was both fast and excellent. Lily does a wonderful job at what she does.
By Michael F.
Response from Vestigee· Sep 21, 2026
Hello, Thank you so much for your kind words! I am thrilled to hear that you were satisfied with the speed and quality of the assistance I provided. It is always a pleasure to help our users explore their family history and make the most of our platform. Best regards, Lily, Customer Support Manager
Support efficace et à l’écoute
By christopheheral
Response from Vestigee· Sep 21, 2026
Bonjour, Merci infiniment pour votre retour positif. Nous sommes ravis d'apprendre que vous avez trouvé notre support efficace et à votre écoute. La satisfaction de nos utilisateurs est notre priorité et vos mots nous encouragent à continuer d'améliorer nos services de généalogie. Lily, Responsable du support client
Good perfect
By Jade L.
Response from Vestigee· Sep 21, 2026
Hello, Thank you for your review! We are delighted to hear that your experience with Vestigee was perfect. We hope you continue to enjoy exploring your family history and using our tools to bring your ancestors' stories to life. Best regards, Lily, Customer support manager
Traitement rapide !
By Carla
Response from Vestigee· Sep 21, 2026
Bonjour, Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que vous avez apprécié la rapidité de traitement de nos services. Chez Vestigee, nous mettons tout en œuvre pour que votre exploration généalogique soit la plus fluide et efficace possible. Lily, Responsable du support client
