Customer Support
My cancelation was handled very quickly & without any fuss, much appreciated.
By Simon
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
655 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vestigee is one of the most innovative genealogy and family search platforms. Vestigee was built with family search enthusiasts from the ground up. The platform offers exclusive access to over 40 billion data points, allows users to build their family tree intuitively and visualize life journeys in an innovative map view, and offers a wide range of AI services to find new documents, colorize and animate pictures, or even extract text from old letters.
Vestigee (vestigee.com) has 655 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 436 reviews with 5 stars · Clear filters
My cancelation was handled very quickly & without any fuss, much appreciated.
By Simon
Très bon service client, réactif, aimable et rapide.
By JoannaD
2026-10-15 great!!
By ElsaAutissier
Personne humaine et a l'écoute. Merci a vous
By MelodieDgvi
Problem handled quickly
By Terry C.
Response from Vestigee· Oct 15, 2026
Hello, Thank you for your feedback. We're glad our team was able to resolve the issue quickly. Kind regards, The Vestigee Team
Molto interessante
By Antonello N.
Response from Vestigee· Oct 15, 2026
Buongiorno, La ringraziamo per il suo commento. Siamo lieti che abbia trovato il nostro servizio interessante. Cordiali saluti, Il team Vestigee
I understood I had cancelled the subscription, however I was notified by my bank that a sum had been taken by the company. On contacting the company I was pleasantly surprised that within minutes of my email the matter had been fully resolved. Nice to note that there are still some companies with integrity.
By Peter S.
Response from Vestigee· Oct 15, 2026
Hello, Thank you for sharing your experience. We're pleased that our team was able to resolve the matter quickly and provide a satisfactory outcome. Kind regards, The Vestigee Team
They responded in minutes to my query, very happy
By Melvin P.
Response from Vestigee· Oct 15, 2026
Hello, Thank you for your feedback. We're glad you were happy with the speed of our response. Kind regards, The Vestigee Team