VeryAptReviews of veryapt.com

Worked with Idaliz Santiago to find a place in Philadelphia. She helped find places and schedule tours for places within our desired location, budget, and move-in date. Within the span of 2 weeks, she helped us with the entire process to the point of signing our contract! Great experience! Would definitely recommend.

I had an extremely negative experience with this one agent, Alex. He has been acting in an extremely unprofessional manner. I told Alex that I would be visiting Philadelphia three weeks later and asked him to help me schedule tours with some properties (with very specific questions). I waited for his response for more than 10 days and did not hear anything. I sent him two follow up emails afterwards and still did not get his reply. At that point, I assumed that he did not want to work with me, but he then responded after two weeks and asked if I needed assistance. I understood that sometimes things could be hectic, and since he responded, I decided to continue working with him and asked him to help me schedule these tours. He then disappeared again, not getting back to me with any details nor answering my call. Because I was waiting for Alex and hoping that he would support me in this process, I did not schedule any tours with properties that I wanted to check out. Now that I needed to do this on my own, many of these places no longer have available agents during the time of my visit. If Alex had a personal emergency, he should have at least let me know, or the VeryApt team should have transferred my request to another agent. But none of these happened. Alex's unprofessionalism has brought me tons of inconvenience and wasted my time, and I do not think this is the right attitude to treat any clients.

These guya helped me a lot when I needed an accomodation. I believed that i would never apply to real estate agencies, however some unpleasant situation has happenned with me and this thing made me applying to real estate agency. I have decided to choose something from the list in the internet and I found this company. It attracted me by the design of their website and i was sure that here work only professionals. Fortunately, it was really like that, they helped me to find accomodation and now I have no issues with my living.

To say VeryApt was very helpful would be understatement. I was moving in to Philly from overseas and I had no idea how to start the search for our future home. Kyle Lisicki is an angel. He helped us by identifying an initial target list and then kept on refining it based on our feedback/comments. When we needed to see the place, Kyle went there physically to record a virtual tour. In parallel, Kyle was nice and patient to quickly answer all of our questions (we exchanged 130+ emails). Our experience moving in to Philly would have completely different if we didn't go with VeryApt. I highly recommend their services.

Awful experience. Agents not knowledgeable about what is on the market. Was a mistake to use very apt. Got an apartment on my own using zillow and trulia after ditching this awful service.

Out of State Apartment Search We had a very positive experience using VeryApt. We were paired with Idaliz Santiago. She was great! We are not in Philadelphia so it was an extra challenge to deal with someone not in the same state. Idaliz was so helpful and professional. She answered our emails, sent us lists of available apartments and set up appointments when we arrived in Philadelphia. Idaliz spent the whole day with us looking at apartments and connecting with realtors. When we had an appointment the next day, Idaliz couldn't meet with us because she had class. However, she sent a colleague to make sure we were taken care of. Our visit was successful: we found an apartment! Idaliz wasn't done: she followed up with information for the move to Philadelphia in the fall. Overall, we would highly recommend Idaliz and VeryApt.

VeryApt helped us select and sign an apartment that we absolutely love in just one week. Since we were moving from India, we were not aware of the available options in Philly and had to view apartments remotely because of the pandemic. We didn't even know where to start. Kyle Lisicki (our assigned advisor) first patiently understood all our requirements and then helped us curate a list of great properties. He went out of his way to accommodate the time difference and was always available to clarify our numerous doubts and questions. His helpful and empathetic approach made all the difference to our search!

I worked with Idaliz Santiago and she was exceptional! She was extremely responsive throughout the process (answering my calls, responding to my tests and emails all within a couple of hours at most) and gave me detailed responses to all my questions. When I finally picked the apartment, she handled all the communication with the landlord and made my part of the process very easy and seamless. I also really appreciated her thoughtful and gentle demeanor that made me feel very comfortable throughout the process. I highly recommend her and the VeryApt service overall!