Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,971 reviews
VerihealSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Veriheal is a leading health technology company connecting patients nationwide with licensed medical marijuana doctors. Backed by an experienced team of over 75 experts and a network of more than 400 physicians, we simplify the process of obtaining medical cannabis cards while operating in full compliance with all HIPAA requirements. To ensure patient peace of mind, our company policy guarantees a full refund if a patient does not qualify for treatment.Our mission is to enhance lives worldwide by improving access to alternative medicine through values rooted in respect, collaboration, and quality. As a trusted provider and champion for alternate healing, Veriheal delivers innovative solutions that make a genuine difference. We recognize that the wellness journey extends far beyond just obtaining a card; it is about fostering deep understanding, embracing personal choices, and delivering personalized care. Driven by this purpose, Veriheal remains fully committed to dismantling barriers to medical cannabis access.
Veriheal (veriheal.com) has 1,971 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 127 reviews with 1 star · Clear filters
I have still not received my refund
By customer
Response from Veriheal· Oct 15, 2026
Hello, thank you for your review. We have looked into your account and a refund has been processed. It will take 5-7 business days to be reflected back to your original payment method. We apologize for the inconvenience and wish you the best!
After my interview with doctor, I was told in the next 24hrs I would be contacted and given a PIN number, but that never came. My newly minted card hasn’t arrived and I still haven’t been able to purchase medical marijuana because of this. Please help!
By James B.
Response from Veriheal· Oct 10, 2026
Hi James, we apologize for the delay in receiving your card. We understand the urgency and will look into this ASAP. We will follow up with you directly once we get more information on this matter. Thank you for bringing this to our attention!
You didn’t actually send in the certification. I went to the dispensary to find out that after 2 weeks, you still hadn’t renewed my Rx. This is the second time this has happened with my his company and I may not be renewing through you in the future. You messed up, I gave you a second chance and you used it to mess up again.
By Wes
Response from Veriheal· Oct 9, 2026
Hello Wes, thank you for contacting us about this. Our team is actively investigating the situation, and someone will follow up with you directly with more details as soon as possible. We sincerely apologize for any inconvenience and appreciate your patience while we take care of this.
Yall emailed me and said my prescription was good and now it’s not it’s expired. I paid yall.
By customer
Response from Veriheal· Oct 9, 2026
Hello, all of your documentation with us is completely up to date! To complete the process, please ensure you have also renewed your registration directly with the state as required by law. We strongly recommend contacting the state registry directly to confirm that your renewal is finalized on their end as well.
I renewed with Veriheal two weeks ago, and I am still not allowed to purchase from the dispensary because the doctor spelled my name wrong. My efforts to get it worked out and corrected so that I can purchase, have not been remedied and I am still waiting. This is the third time I have renewed with Veriheal, and this continues to be the WORST experience. Customer service is non existent. I still cannot use my card two weeks later.
By Frances N.
Response from Veriheal· Oct 9, 2026
Hello Frances, thank you for bringing this error to our attention! We apologize for the misspelling and any frustration it may have caused. Your provider has updated and corrected your information, so please feel free to review your account. If you need any additional help, our team is always ready to assist you at 855-452-6224!
I was charged for a consultation, when it wasn’t required. Trying to get my refund!
By MJ
Response from Veriheal· Oct 9, 2026
Hello MJ, thank you for reaching out. We sincerely apologize for the inconvenience this caused. Your refund was issued. Please note it can take a few business days for your bank to post the funds to your account. Thank you for your patience as this matter was resolved.
you took my money and that's it!! Do you do anything else? i will NEVER do business with you again!
By richard e D.
Response from Veriheal· Oct 6, 2026
Hello, we have addressed this experience in our response to your other review. Please be assured that Veriheal completed all professional services as promised. Our representatives have tried contacting you multiple times directly, most recently yesterday, to clarify the next steps. There was no response. Because final processing rests with the state, we advise contacting them directly for status updates.
Took my money an never received my card.
By customer
Response from Veriheal· Sep 30, 2026
Hello, thank you for following up with us. We have reviewed this matter and can confirm that all required Veriheal documentation is complete and up to date. Please ensure your state registration has been submitted, and reach out to the state directly for further updates on your application status.
