I love their jacket
I love their jacket. It keeps me warm without the bulk. Also their customer service is amazing. They are helpful and friendly. Definitely will buy more products from them again.
By Krystal S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
261 reviews
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Shop Venustas heated jackets, vests, gloves, and apparel designed for outdoor adventures and everyday comfort. Experience long-lasting warmth with our advanced heating technology. Free shipping & returns!
Venustas (venustas.com) has 261 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
261 approved reviews, newest moderated first
I love their jacket. It keeps me warm without the bulk. Also their customer service is amazing. They are helpful and friendly. Definitely will buy more products from them again.
By Krystal S.
After emailing and reaching out to the customer service team they were really informative and helped me in ever way they could with also responding in a timely manner to each of my emails
By Sarah T.
I was gifted a Venustas heated jacket, and it unfortunately stopped working after not having it for a long time. I emailed customer service about my issue, and Yucy was extremely helpful. Yucy was very kind and understanding. My issue was resolved because of Yucy, even after my warranty expired. I will continue to use Venustas because their products are warm, and their staff is kind, helpful, understanding, and approachable. Yucy made my experience pleasurable.
By Faith C.
Its a great coat i wear it all winter long I have guys at work shivering crying its cold so they go sit in the work truck and im still nice and warm battery last long I did have someone think my on off button on the coat was a camera that was pretty funny
By Derrick V.
I highly recommend them
By Viviane S.
The people who helped me register the warranty were phenomenal. I received this fantastic heated vest, by Venustas, as a gift from my employer. I live in North Dakota, were we have extremely cold subzero temps. It's great to have my handy vest to keep me warm as my auction profession requires a lot of outdoor activity.
By Neil G.
This coat is a great option for the price point, style and durability. I’ve used this coat multiple times at a variety of sporting events, and it has always kept me warm and dry. After having an issue with the coat, the customer service was quick to resolve the issue with no problem. I highly recommend the Venustas 3 in 1 heated jacket.
By Eric
Great product - keeps my hands and fingers warm in the Montana winters - Also, great customer service - always response to any issue Keep it Warm Venustas!!! And Thanks
By Sundance