Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
277 reviews
Venture AshoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Venture Ashore is the leading provider of independent shore excursions and experiences worldwide.Our highly knowledgeable team are experts in developing amazing experiences at affordable prices, securing the best guides and tour amenities and offering outstanding customer service from beginning to end. Offering a wide range of private and shared shore excursions and an array of experiences to suit all ages, interests, and abilities that fit the logistics across all cruise lines. We always guarantee to get you back to your cruise ship in plenty of time for your cruise ship’s departure and if your cruise ship does not port…you do not pay!
Venture Ashore (ventureashore.com) has 277 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
277 approved reviews, newest moderated first
We booked the golden circle tour in Iceland through venture ashore a great excursion and alternative to cruise ship tours at a realistic price.
By Denis O.
Response from Venture Ashore· Aug 9, 2024
Thank you Denis, we always love to hear from our customers and we are so pleased you had a great time at an affordable price, looking forward to seeing you soon.
On our Golden Circle tour from Reykjavík, our guide Matt was excellent - he was enthusiastic and informative throughout the tour and made for a most enjoyable and memorable day seeing the highlights of Iceland. Our driver on that tour was also very good. Our tour from Akureryi was also enjoyable - guide and driver were very good - but we were disappointed not to have had more time to enjoy the thermal pools in Lake Mývatn - especially after paying a high entry price to the pools.
By emcee
2 trips in iceland. trip 1 included geysirs and swim at lake myvatn. only 10 minutes allowed at geysirs. really disappointed as was a big reason for going on this trip. swim was horrendously expensive for only 40 minutes in the water. were rushed back to the ship well within the allotted time of the trip. very rushed for little reason. trip 2 in orkney. no paddle to locate guide. i asked someone and they directed me towards one end of the pier where other private trips were locating. walked back to gangway and was advised to try other end of the pier. all very busy with people at the gangway. barriers were preventing access and finally someone removed them and lo and behold, the guide was found at this end of the pier without a paddle or sign. the trip was fine thereafter but disappointed at the initial organisation.
By James M.
First class in every respect. Great communications, lots of interesting information.
By Pablobeany
Very knowledgeable and friendly guide
By Sean G.
Response from Venture Ashore· Aug 9, 2024
Thank you Sean, we really appreciate you reviewing our product
Great service. I had to cancel one excursion and book another and got my refund straight away with no problems. Booked another one and could not have hoped for better. Our guide and tour was fantastic. Good instructions given and had a fund day in Iceland.
By Customer
Response from Venture Ashore· Aug 9, 2024
Thank you so much, we are so pleased you had a great time, we really value the feedback and we will certainly pass this on to our wonderful guides. Thank you again and we hope to see you soon!
Using Venture Ashore worked out great for us. They really do work with the itineraries of the cruise ship and got us back to port in plenty of time to shop and walk around town before we had to board. The tour guides were all great! I would suggest that the excursions that are several hours long, that at least a snack and bottled water be provided.
By Deborah C.
Response from Venture Ashore· Aug 9, 2024
Hi Deborah, thank you so much, we value you as a customer and we certainly love the great reviews we get, looking forward to seeing you again very soon.
Very well organised. Taxi was waiting for us at the requested time and the pick up back to the ship was very punctual too. Very friendly driver with an amazing sense of humour. Would definately recommend.
By Lisa T.
