Erick always helps!
Erick always helps!
By Tee S.
Response from Velox Insurance· May 26, 2023
Hi Tee, thank you for the 5-stars review! We’re thrilled to hear Velox made a good impression on you. We hope you’ll visit us again soon.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
201 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Velox® Insurance is one of the Southeast’s premier insurance agencies providing quality, affordable insurance coverage. In addition to providing affordable auto insurance, we also save your money by providing affordable insurance options on your home, motorcycle, professional liability, rental, business owners insurance policy, commercial and builders risk insurance.
Velox Insurance (veloxinsurance.com) has 201 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
201 approved reviews, newest moderated first
Erick always helps!
By Tee S.
Response from Velox Insurance· May 26, 2023
Hi Tee, thank you for the 5-stars review! We’re thrilled to hear Velox made a good impression on you. We hope you’ll visit us again soon.
Easy to navigate app.
By A D.
Response from Velox Insurance· May 5, 2023
Hi! Thank you for your positive rating! We're happy you found our app easy to navigate. Velox welcomes you to our family.
That Customer Service also didn’t cancel my policy when I requested
By customer
Response from Velox Insurance· Apr 18, 2023
Thank you for bringing this up, we checked your policy and we sent you the cancellation request the same day you asked us to cancel the policy but you did not sign it the same day, it was signed the following day. Once we received it, we submitted it to the insurance company and it was processed. I hope this helps.
Awful company, dmv can’t recognize it as an insurer. Be careful!
By customer
Response from Velox Insurance· Apr 14, 2023
We represent several insurance companies and while checking your policy we noticed you entered an incorrect VIN number when you purchased your policy online. Your insurance company tried to report the insurance to the DMV but it was rejected. Would it be possible for you to provide us a bill of sale so we can help you with this matter?
Very fast, easy,and the cheapest quote i found after trying 4 or 5 other companies. Thank you.
By Elizabeth
Response from Velox Insurance· Apr 15, 2023
Thank you for the positive review, Elizabeth! We're happy you found the best price with Velox!
It was so easy I was able to do everything over the phone and had instant proof of insurance.
By Roy P.
Response from Velox Insurance· Apr 5, 2023
Hello Roy, thank you for the positive review. We love to know that you were able to get your insurance with Velox!
Velox Insurance is a good company to do business with. I highly appreciate my agent Erik Cuervo, he is great, straight-forward, and goes above and beyond to get customers many discounts and lower rates. His has good customer service and is just awesome. Thank you Erik!
By LaTanza
Response from Velox Insurance· Apr 4, 2023
Hi LaTanza, thank you for your positive rating. We love to know Erik helped you to get the best price for your car insurance. Your feedback helps us to improve service for everyone. Velox appreciates you!
Made it easy for me to decide especially with the price range!!! Fits my budget and just overall great and fast experience!!
By customer
Response from Velox Insurance· Apr 4, 2023
Thank you for your positive review! We're happy you found the best price for your car insurance. Velox is happy that you had the best experience with us.