Vela CardReviews of velacard.com

Absolutely a complete scam!! Have to file a dispute with my bank now since they won't answer me back!! It's been 3 weeks.

These people are scammers, do not do business with them. I placed an order for a black Amex card and it’s been more then two weeks and all it shows on my order is that it is in process. They don’t pickup there phone nor do they respond to emails. I have now had to place a dispute with my CC company to recoup my money. Should of known this would happen, when everyone else is selling these for over $100 they are at $67.

I did it and it has worked out great for me. It was very easy to communicate with them and they did exactly what they say and it worked the way it’s supposed to work.

DON’T WASTE YOUR TIME AND MONEY! This people is a joke, I spend my money getting a Black Amex, it NEVER worked and they would never respond your messages after you pay them. This is a SCAM, don’t give them your hard earned money.

I place a order on Wednesday June 14 I still have not received my order I was charged for my card but haven’t received a tracking number or anything of that sorts I have been trying to contact them through emails, through the website, and also WhatsApp no success I just want what I paid for no one should have to go through all of this can you please just me my card

WORST SERVICE EVER. I sent them an American Express Platinum Card to convert to a black card. The card came to me with a scratch and when I went to use the card, it got stuck in the retailers machine as the chip wasn’t set flush enough. I called to tell them and they weren’t the friendliest. Made me feel like I was a problem. Now here is the icing on the cake. I sent the card back to be fixed or replaced and they stole my card. Never got it back, tried calling them and they never picked up. Tried emailing them and they never respond. The worst. CROOKS don’t do it, you will be sorry

Horrible. Customer service is not existent. Found the owners Instagram and claimed it wasn’t him even though the LLC is registered to him. I may have don’t 30 calls in 3 days and none of them were picked up.

The Card quality is fine, but the numbers are incorrect. The communication from the company is poor so it's hard to contact them for the issue, so hopefully this helps. Can I return my card to be redone, alongside a new card to have the chip reinserted?