Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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575 reviews
Vector SecuritySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vector Security, Inc. has been a premier provider of intelligent security solutions tailored to the needs of the customer for more than 40 years. Headquartered in Pittsburgh, the company offers a full suite of electronic security services including Vector Home Security, Vector Business Security and national account security. Services are provided to customers across North America and the Caribbean through a network of branches and authorized dealers. Vector Security is a sister company of the Philadelphia Contributionship, a private insurance company founded in 1752, and currently provides cost-effective, technology-based security solutions to over 300,000 homes and businesses.
Vector Security (vectorsecurity.com) has 575 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 298 reviews with 5 stars · Clear filters
Have used Vector for over 20 years. I have always been satisfied with their product and service. Definitley recommend for a security system.
By Barbara W.
Response from Vector Security· May 30, 2017
Barbara, Thank you for your loyalty to Vector Security. We appreciate your business and look forward to serving you for many more years to come!
Never have had a problem
By Judy
Response from Vector Security· May 23, 2017
Judy, Thanks for choosing Vector Security. We value your business and are pleased to know you are happy with our service. We look forward to continuing to serve you.
excellent service always available very innovative.
By Lewis Mufson M.
Response from Vector Security· May 23, 2017
Lewis, Thank you for your kind words. At Vector Security, we strive to provide exceptional customer service and we're happy you're experiencing it in action!
Vector is thorough and flexible. Great for our Family!
By Angie R.
Response from Vector Security· May 11, 2017
Angie, Thanks for choosing Vector Security. We value your business and are pleased to know you are happy with our service. We look forward to continuing to serve you.
Never had any problems. Service is excellent
By Al M.
Response from Vector Security· May 2, 2017
Al, Thank you for your feedback. We appreciate your business and look forward to continuing to serve you. Have a great day!
Alex came to install my system and did an excellent job. He started by arriving on time and showing me his Vector I.D, he then went through the work order with me. At the end of the install Alex did a very good job showing me how to use the system, he also offered me a camera to add on to the job but I politely declined. Overall all my experience with Vector Security as a company has been wonderful
By Alex P.
Response from Vector Security· Apr 25, 2017
Hi Alex, Thank you for your feedback. We're glad to hear you are happy with our service. Have a great day!
I've used Vector Security for more than10 year. I will rate them on a 5pt scale as 5. Technicians are extremely knowledgeable and reliable. Monitoring Center is reliable. Great company to do business with.
By Kofi & Bernarda K.
Response from Vector Security· Apr 5, 2017
Hi Kofi and Bernarda, Thank you for your kind words. At Vector Security, we strive to provide exceptional customer service and we're happy you're experiencing it in action!
Any interaction I've had with their staff has been top notch. They are knowledgeable, patient, and answer all my questions in a professional and personable manner. I especially want to mention Becky in the office and John, the service tech in my area.
By CHRISTINA W.
Response from Vector Security· Mar 10, 2017
Hi Christina, You made our day! Thank you for the kind words. We hope you continue to be happy with your service and we look forward to continuing to serve you.
