Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
575 reviews
Vector SecuritySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vector Security, Inc. has been a premier provider of intelligent security solutions tailored to the needs of the customer for more than 40 years. Headquartered in Pittsburgh, the company offers a full suite of electronic security services including Vector Home Security, Vector Business Security and national account security. Services are provided to customers across North America and the Caribbean through a network of branches and authorized dealers. Vector Security is a sister company of the Philadelphia Contributionship, a private insurance company founded in 1752, and currently provides cost-effective, technology-based security solutions to over 300,000 homes and businesses.
Vector Security (vectorsecurity.com) has 575 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 298 reviews with 5 stars · Clear filters
Great service! Easy to read/operate pad. I had Vector Security at my other house. Calling and scheduling appointments is easy, quick. I'd recommend them.
By Skittlesmom
Response from Vector Security· Oct 6, 2017
Hello, Thank you for choosing Vector Security. We rely on recommendations from satisfied customers like you; our ReferralRewards program can earn you incentives when you refer a new customer to us. Please contact your branch for details.
Excellent service and the service technicians are professional and helpful
By ELLEN P.
Response from Vector Security· Oct 6, 2017
Ellen, Thank you for your feedback. We appreciate your business and look forward to continuing to serve you. Have a great weekend!
Chris and Dave are outstanding in scheduling and providing the BEST service! They go the extra distance. I would be happy to highly recommend Vector Security to anyone. As a former Pittsburgh resident, I've had Vector Security continuously for the last 30 years. Monitoring is also very good.
By CHARLES & DEENY W.
Response from Vector Security· Oct 5, 2017
Charles and Deeny, Thank you for your loyalty to Vector Security. We appreciate your business and look forward to serving you for many more years to come!
I ave been pleased with my service for years. the customer service and staff is friendly and professional all at the same time. they explain how everything works
By Charmaine M.
Response from Vector Security· Aug 29, 2017
Charmaine, Thank you for your feedback. We appreciate your business and look forward to continuing to serve you. Have a great day!
Vector has been our Security advisor and monitoring service for over 20 years. System is up-to-date and wireless as well as hard-wired. Response to questions always answered accurately and promptly. Thanks to all.
By DR DUANE R.
Response from Vector Security· Aug 29, 2017
Duane, Thank you for your loyalty to Vector Security. We appreciate your business and look forward to serving you for many more years to come!
I have had very little trouble with my system. When I do call I get immediate attention. No complaints.
By Patricia C.
Response from Vector Security· Aug 22, 2017
Patricia, We’re glad to know you are happy with your service. Thanks for your feedback and have a great day!
I would recommend Vector to all my friends, in fact my next door neighbor already had hers installed. A very user friendly security system.
By DAVID C.
Response from Vector Security· Aug 22, 2017
David, Thank you for choosing Vector Security. We rely on recommendations from satisfied customers like you; our ReferralRewards program can earn you incentives when you refer a new customer to us. Please contact your branch for details.
i Spoke with Ed and he was very helpful and gave me all the information i needed to fix our problem. He even called the next day to follow up.
By UNITED PRODUCTS & I.
Response from Vector Security· Aug 22, 2017
Hello, Thanks for choosing Vector Security. We value your business and are pleased to know you are happy with our service. We look forward to continuing to serve you.
