Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
575 reviews
Vector SecuritySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vector Security, Inc. has been a premier provider of intelligent security solutions tailored to the needs of the customer for more than 40 years. Headquartered in Pittsburgh, the company offers a full suite of electronic security services including Vector Home Security, Vector Business Security and national account security. Services are provided to customers across North America and the Caribbean through a network of branches and authorized dealers. Vector Security is a sister company of the Philadelphia Contributionship, a private insurance company founded in 1752, and currently provides cost-effective, technology-based security solutions to over 300,000 homes and businesses.
Vector Security (vectorsecurity.com) has 575 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 298 reviews with 5 stars · Clear filters
BEST VALUE, OFFER EVERYTHING, STAND BY THEIR CUSTOMERS
By LUCY
Response from Vector Security· Oct 25, 2018
Thank you for your kind words. At Vector Security, we strive to provide exceptional customer service and we're happy you're experiencing it in action!
Honest and prodessional.
By Emily W.
Response from Vector Security· Oct 25, 2018
Thank you for your feedback. We appreciate your business and look forward to continuing to serve you. Have a great day!
Agata Garske was extremely helpful!
By illan
Response from Vector Security· Oct 25, 2018
Thanks for your compliments about Agata. We're glad you are happy with the service you received and we look forward to continuing to serve you.
Michelle ALWAYS responds quickly to my requests
By jbo1790A
Response from Vector Security· Oct 23, 2018
Thanks for your compliments about Michelle. We're glad you are happy with the service you received and we look forward to continuing to serve you.
The guys who put in the system were very professional and did a great job, I highly recommend Vector security
By Thomas F F.
Agata is the best!!
By Nancy J P.
Response from Vector Security· Oct 19, 2018
Thanks for your compliments about Agata. We're glad you are happy with the service you received and we look forward to continuing to serve you.
Your service man ( Noah Durham) did a excellent job installing our new system. He had to overcome some difficult situations.
By Spevak
Response from Vector Security· Oct 19, 2018
Thanks for your compliments about Noah. We're glad you are happy with the service you received and we look forward to continuing to serve you.
no reservations, I would recommend this company to anyone.
By Dottie
Response from Vector Security· Oct 19, 2018
Thank you for choosing Vector Security. We rely on recommendations from satisfied customers like you; our ReferralRewards program can earn you incentives when you refer a new customer to us. Please contact your branch for details.
