great service
perfect company. they are there when you need them. first class service
By JOSHUA BARNET & HEIDI K.
Saturday, November 7, 2026 · Customer reviews of US businesses

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575 reviews
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Vector Security, Inc. has been a premier provider of intelligent security solutions tailored to the needs of the customer for more than 40 years. Headquartered in Pittsburgh, the company offers a full suite of electronic security services including Vector Home Security, Vector Business Security and national account security. Services are provided to customers across North America and the Caribbean through a network of branches and authorized dealers. Vector Security is a sister company of the Philadelphia Contributionship, a private insurance company founded in 1752, and currently provides cost-effective, technology-based security solutions to over 300,000 homes and businesses.
Vector Security (vectorsecurity.com) has 575 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 298 reviews with 5 stars · Clear filters
perfect company. they are there when you need them. first class service
By JOSHUA BARNET & HEIDI K.
I have been dealing with Rick Carnahan over 15 years and have been very pleased with his professionalism and the workings of Vector Security.
By FAITH O.
Dependable and prompt service.
By Catherine and Francis M.
We have had Vector for many years at our home and business. When the alarms do trip we get notified quickly and professionally. Always nice and polite on the phone, even when we set them off ourselves. I also like the phone app.
By MARGARET F.
Unfortunately, our home was broken into before we had a security system. When I called Vector, I was very nervous given that experience. We worked with Ben Palumbo who came to meet with us very quickly to determine what we needed. He was excellent. The gentleman who installed the system was polite and patient as he taught me how to use it. We had to have one of our motion sensors repositioned and the person who came to do that was also very polite and helpful. Any time I have called to ask questions, everyone has been very polite, friendly and helpful. I would recomend them to anyone!
By ELAINE D.
I'm totally satisfy with the service.
By EVELYN O.
Vector has done very well for us. We haven't had a true emergency yet thankfully, but their customer service has been very kind and compassionate. For all the times I've set off the alarm by mistake they were very understanding. I would recommend Vector to anybody
By BRITTANY & JUSTIN A.
Everyone has been very polite and professional in all the contacts with their personnel. they have been on time for the calls I have made for service and the technicians were very knowledgeable .
By Eric Tischner I have no complaints abouy vector S.