a wonderful Experience
The service tech was very knowledgeable and proficient. He fixed the problem and explained everything to me I was highly satisfied. He came on time and made sure everything was working properly before he left.
By JAMES F.
Saturday, November 7, 2026 · Customer reviews of US businesses

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575 reviews
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Vector Security, Inc. has been a premier provider of intelligent security solutions tailored to the needs of the customer for more than 40 years. Headquartered in Pittsburgh, the company offers a full suite of electronic security services including Vector Home Security, Vector Business Security and national account security. Services are provided to customers across North America and the Caribbean through a network of branches and authorized dealers. Vector Security is a sister company of the Philadelphia Contributionship, a private insurance company founded in 1752, and currently provides cost-effective, technology-based security solutions to over 300,000 homes and businesses.
Vector Security (vectorsecurity.com) has 575 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 298 reviews with 5 stars · Clear filters
The service tech was very knowledgeable and proficient. He fixed the problem and explained everything to me I was highly satisfied. He came on time and made sure everything was working properly before he left.
By JAMES F.
Never had any problems with the system. Always a quick phone call if I needed any type of help. I would recommend the company to anybody who needs security for their home.
By JAMES F H.
I've been a customer for more than twenty years and I am well satisfied. Their service technicians are well qualified and work neatly. Technical issues have been addressed and resolved in a timely manner.
By JACK
Vector does a great job protecting our home. They are very responsive to our needs.
By JOHN E.
We have always found them quicjly responsive to our needs.
By MR & MRS JOHN F.
After having been an ADT customer for some 15 years, I changed to Vector based on an acquaintances recommendation. Everyone at Vector is friendly and efficient and I have had no issues with the installation or monitoring service.
By Jake from Central N.
Very professional and knowledgeable and also respectful of my time. Had a great experience and am happy to be getting upgraded security with vector.
By JENNA & JOHN L.
With Vector Security I feel safe when I am at home and when I'm not. They are always kind, even when I accidentally set off my alarm. I would recommend this company to anyone!
By JEANNE K.