Excellence
Always there. Whether an emergency or a call to the office. They really care
By Arthur F.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
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575 reviews
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Vector Security, Inc. has been a premier provider of intelligent security solutions tailored to the needs of the customer for more than 40 years. Headquartered in Pittsburgh, the company offers a full suite of electronic security services including Vector Home Security, Vector Business Security and national account security. Services are provided to customers across North America and the Caribbean through a network of branches and authorized dealers. Vector Security is a sister company of the Philadelphia Contributionship, a private insurance company founded in 1752, and currently provides cost-effective, technology-based security solutions to over 300,000 homes and businesses.
Vector Security (vectorsecurity.com) has 575 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 298 reviews with 5 stars · Clear filters
Always there. Whether an emergency or a call to the office. They really care
By Arthur F.
The system is very easy to operate I love the mobile app that permit me to remotely access the system.
By BRUCE & GLORIA W.
Vector does an excellent job of monitoring our home's security, from the alarm system to testing to maintenance.
By BRUCE S.
We love Vector Security! ADT was not too bad but didn't have any of the great features. We love that they speak to us through our system and they are always so nice! The cameras are clear and we love that we discontinued our landline!! We plan on adding to our system very soon!
By GAYLE S.
I've had vector's for 3 years the best choice I made being a single mother
By SHIRLEY S.
No issues. Pleasant people on the phone when accidentally set off. Reasonable cost.
By EDWIN & JERALDINE H.
Excellent explanation of the various package deals by Chris, our salesman and the installation team were very informative about how the system works. Very pleased with the vector alarm system.
By Andre
Been a Vector security client since 1996 and the service has been excellent. Our technician is always readily available to repair any issues and always leaves the work site clean. Vector has also helped with the CCTV systems in retrieving video. They are very professional and always presents identification. Also always inquires about any additional work or any issues that where notice.
By John K.