Very professional installation and service techs
I just upgraded my equipment after 20 years. Installation went great, follow-up was great, I would recommend to anyone.
By Satisfied Customer from Moscow, P.
Saturday, November 7, 2026 · Customer reviews of US businesses

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575 reviews
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Vector Security, Inc. has been a premier provider of intelligent security solutions tailored to the needs of the customer for more than 40 years. Headquartered in Pittsburgh, the company offers a full suite of electronic security services including Vector Home Security, Vector Business Security and national account security. Services are provided to customers across North America and the Caribbean through a network of branches and authorized dealers. Vector Security is a sister company of the Philadelphia Contributionship, a private insurance company founded in 1752, and currently provides cost-effective, technology-based security solutions to over 300,000 homes and businesses.
Vector Security (vectorsecurity.com) has 575 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 298 reviews with 5 stars · Clear filters
I just upgraded my equipment after 20 years. Installation went great, follow-up was great, I would recommend to anyone.
By Satisfied Customer from Moscow, P.
Have had this system for three years now. No problems; an efficient system with good telephonic backup support if you have questions or "events."
By GEOFF O.
I have only had a very satisfactory experience with Vector Security. I have been a customer for 34 years and have found them very helpful and reliable.
By Gail
Good company
By GAJANAN H.
I have had Vector for over 4 years and have no problems!
By Laura W.
I've had great experience/service with Vector for many years!
By BROOKE
I have no complaints. Im always allertedwhen there seems to be any problem within minutes.
By Angela H.
I absolutely NEVER, EVER worry about the security of my home whether I am there or not. Vector is ALWAYS on top of the security for me and my home. I accidentally entered the incorrect code (which I did one time after entering my home) and was called to find out why the alarm went off. Vector did not chide me my mistake and expressed their sentiments that they were happy it was not an emergency. Whenever I had a problem not understanding something, very patiently, I was walked through the instructions and was asked if I understood and if there was something else they could do for me. I am VERY PLEASED with Vector Security - thinking about moving? Not if I can't take Vector with me.
By Anita J.