Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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575 reviews
Vector SecuritySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vector Security, Inc. has been a premier provider of intelligent security solutions tailored to the needs of the customer for more than 40 years. Headquartered in Pittsburgh, the company offers a full suite of electronic security services including Vector Home Security, Vector Business Security and national account security. Services are provided to customers across North America and the Caribbean through a network of branches and authorized dealers. Vector Security is a sister company of the Philadelphia Contributionship, a private insurance company founded in 1752, and currently provides cost-effective, technology-based security solutions to over 300,000 homes and businesses.
Vector Security (vectorsecurity.com) has 575 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 298 reviews with 5 stars · Clear filters
We used another service prior to Vector. We switched because we experienced multiple false alarm events. The previous company seemed unable to resolve the problem. Since switching to Vector there have been no false alarms.
By Claude B.
We were recommended many years ago that this company was great to deal with. Since that time we've had a few service calls and the technicians were on time and polite. The work was performed to the highest standard. I have recommended Vector in the past and will in the future.
By GEORGIA L.
They called a couple of times to say they were coming. Came on time. Was able to resolve issue right away. Was in and out quick so had time to do other things.
By Anon
I feel very safe
By Mary Moore and pamela A.
I have been with Vector for over 20 years and would never pick another Security company. They are quick to respond and always make me feel safe. I would highly recommend them.
By BA
Always have been pleased with Vector Security. Never have had any issues. Strongly recommend to potential customers.
By SAMUEL M.
Anthony arrived promptly and took care of the issue. He was thorough as well as cordial.
By Abraham & Renee B.
I'm a widow & knowing that I have them alerting me when something is happening is wonderful. They are always prompt & concerned if anything occurs.
By Kathryn S.
