Great quality
Very good quality
By Taresa
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
78 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2017, we have been dedicated to high-end jewelry customization.We aim for lasting customer friendships, not one – off deals. This demands top – notch products and service.This why repeat customers make up a huge portion of our client base.
Vcasale (vcasale.com) has 78 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
78 approved reviews, newest moderated first
Very good quality
By Taresa
VCA was incredibly responsive when USPS lost my package. They immediately sent a replacement, which arrived within 14 days. Their products are consistently high‑quality, and I’ll definitely order from them again.
By John B.
First of all customer service is excellent they respond to my concern and fixed the issue right away love that in a company. Im happy of what ive order well package even i didnt choose the luxe box for extra fee. It still came well packed❤️ their product are all stunning and i will be buying more soon. Thank you so much i will treasure them all😉
By Jheng S.
Made to orders both said delivered but I didn't receive them so they said they reshipped them sent tracking number after a rew days it said delivered never received my order i spent almost a hundred dollars and then they said they would give me a 70% back still have not received my money or product do not order from this company you never get your stuff or a refund
By Patricia
Response from Vcasale· Feb 9, 2026
Dear, I searched for our orders using your name. Unfortunately, I couldn't find any matching orders at this time. Perhaps you used a different name or email. If you encounter any issues during your shopping experience, please contact us immediately, and we will address it as soon as possible. We value every customer's shopping experience, so please reach out to us when you see this message. We look forward to serving you.
Excellent quality! I look forward to my next purchase!
By Mo
This company is absolutely amazing. Their customer service is exemplary and very quick to respond if you need something. They check their orders and they want to make sure that everything is correct before it is shipped out. They produce a quality product that is beautiful and timeless. I will continue to do business with them.
By Sarah R.
Beautiful addition to my Cartier bracelets collections. They are shinny, look great and fits perfect. I’m glad I’ve found them at vcasale. Customer service are quick to response to any questions you might have.
By Grace M.
I was in the market for a Cartier clash ring and found VCA in my search. They had exactly what I was looking for! I ordered 2, one gold and one silver. Shipping was a bit delayed. However, Isabella from customer support kept me updated with all shipping information. Once I received my package I was amazed on the quality! What you see is what you get and that’s very important to me. VCA and Isabella made this experience very seamless. I have my eye on the Cartier Love Unlimited ring so I’ll be placing another order soon!
By IVJ