Great service
Dale Heger was amazing during the entire process, constantly updating us on the progress and data during the test phase. Looking forward to working with you guys in the future.
By Charl S.
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
16 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
VBO Tickets offers a powerful all-in-one cloud-based ticketing system that allows organizations to manage events, tickets, and patrons online. Our solution gives you the ability to sell directly on your website without patrons ever leaving, through our securely embedded white label plugin. Creating and managing events, tickets, donations, memberships, subscriptions, registrations, merchandise, discounts, and custom reports couldn't be easier. Plus, it's all tied together with our built-in CRM!
VBO Tickets (vbotickets.com) has 16 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
16 approved reviews, newest moderated first
Dale Heger was amazing during the entire process, constantly updating us on the progress and data during the test phase. Looking forward to working with you guys in the future.
By Charl S.
VBO isn't a ready-out-of-the-box experience. But, it will serve you well. Like anything, you get out what you invest in. Their customer service is amazing.
By Valued C.
Still a work in progress regarding features but works well for the basics.
By Valued C.
Response from VBO Tickets· Aug 20, 2019
Thanks for the review! We work hard on maintaining features that deliver a robust and well rounded system to meet the needs of several industries. We have hundreds of features that reach far beyond the basics of many of our competitors. We encourage clients to review our list of features online, as well as explore the VBO Tickets help docs to discover many more features and settings that suit their specific needs. https://www.vbotickets.com/site/features
VBO is very flexible and the support is lightning fast.
By CSz P.
Always helpful!
By Valued C.
Ben and Keith are always available and ready to help!
By Valued C.
We've been using VBO for years now and are very satisfied with the results. They are always quick to help us through any problems we may come across or just answer a simple question or two.
By American Improv T.
Pros: Customer Service Coding Knowledge Wide Variety of products Cloud based Easy to get a hold of Flexible All in One ticketing (CRM, POS, Assigned and General Seating, Reporting, data tracking, discounts, donations, merchandise and more!) Cons: None. Overall: First off, the company's customer service is top notch. Whenever I had a question or suggestion, they were understanding and worked really hard to get that project done within the day! Their customer base is small so they spend time with every customer creating a customized approach to ticketing. Recommendations to other buyers: This software is easy to use. Everything you need is all in this system. With the new mobile app, desktop and cloud services, this is an awesome product!
By Chris Knudsen, Foothills Community F.