Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
31 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vavana is listed under Adult Entertainment.
Vavana (vavana.co) has 31 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
31 approved reviews, newest moderated first
Shipping took forever which was not a huge deal. The lingerie set isn’t even close to the image and I’m not talking about the difference between the model’s body and mine. The bra too in the picture has curved cups; in real life it is a band of plan black elastic that goes straight across your underboob. The underwear in the pic has 4 straps on each hip; in real life there are 4 on one side and 3 on the other lol. The quality is laughable. Total waste of money.
By Jenna D.
SO DISAPPOINTED. I dropped so much money on an order and followed the sizing recommendations on the website. 3 of the things I purchased wouldn’t even go up past my thighs. Another two items were such horrible quality. A third was a harness that wouldn’t fit, and I am an average sized female. Turns out their website says you can’t return due to sizing errors? What kind of bull is that!? I emailed customer service and am hoping to hear back. What a waste of money. I would not recommend this.
By Sabrina M.
I ordered in November 2020. It's now June 2021, I have sent countless emails and I still haven't received my item and they stopped replying to my emails after they said they would get in touch to send a new item
By Taiella H.
Fraud!! I did not get my purchase and the tracking order links were all broken. When asking for a refund because my package was never delivered, they asked me to submit a claim through usps. They did not mail through usps. I reported them to my bank.
By Nicholas B.
Do not get anything from them. The quality is crap. The outfit i purchased had a hole in the bra and didn't even look the same. DO MOT PURCHASE FROM HERE!
By Jordon H.
The lingerie and swim wear that I ordered for my partner arrived in cheap compressed Chinese packaging, the sizing far off and the original product I wanted couldn’t be delivered. Customer service refuses any refunds and fails to deal with the matter to any extent. Might as well not have that department. Would not recommend to anyone. Shameful.
By Tadas G.
Received the two harnesses I ordered and one of them had two missing buckles and therefore it couldn’t be worn. They have the worst customer service, no responses and after 2-3 months the issue has not been resolved. I DO NOT RECOMMEND ordering from this company.
By Melanie
AWFUL DO NOT BUY!!! Order still pending fulfillment placed in beginning Jan. Lacks customer service support. Refuses refund. Took over a mth. for reply. Still haven't corrected or fulfilled my order placed in Jan.
By Vittoria P.
