Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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96 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Every vase, any ocassion, one market. Check us out at: https://t.co/IGPU36270X
Vase Market (vasemarket.com) has 96 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
96 approved reviews, newest moderated first
There is no way anything shipped from this company can arrive broken! Each vase was packed in it's own box with it's own bubble wrap & then the individual boxes were tightly packed inside a larger box which was completely wrapped in bubble wrap. The vases I ordered were perfect for the floral arrangements created for my parents' surprise 50th wedding anniversary dinner! Thank you so much!!
By Valerie C.
They are gorgeous. I love them.
By Loran S.
Packed securely. Arrived on time. Accurate description. Great price. No complaints. Bought two for my betta fishes. They love it. It holds up to 3 and one quarter gallons for anyone who's curious.
By Shelby H.
Great customer service!
By SANDY W.
2 boxes of vases came in completely broken, and they made it extremely hard to return them. We ended up just eating the cost instead of going through the hassle. So I was short 12 vases for my sisters wedding because they came in broken just a few days before the wedding and they were not able to get us new ones in that time frame.
By Samantha H.
Response from Vase Market· Dec 1, 2017
Hi Samantha, Please contact us with your order number and the SKU number of the item that is broken. We will issue you the refund after we are clear with the amount. Sorry for all the inconvenience. If you have any other questions, feel free to contact us directly at 888-980-9698 M-F 8:30 am - 5:00 pm Pacific Time. Vase Market
The customer service at Vase Market was outstanding. The person that I dealt with was very helpful and answered all my questions. We received delivery when expected however, two of the 12 vases that we ordered were broken when we received them. I didn't have time to go through the process of filing a claim - it would have only been for $12 + shipping but it was a disappointment none the less. I would however order from them again but would ask about their process for product We were lucky that we didn't need all 12 vases. If we did, it would have been a much bigger issue.
By Joan R.
Vase came broken.
By James B.
Response from Vase Market· Dec 1, 2017
Sorry for the inconvenience, I hope our RMA has worked with you for the best solution in your case. If you have any other questions, feel free to contact us directly at 888-980-9698 M-F 8:30 am - 5:00 pm Pacific Time. Vase Market
FIRST TIME BUYER AND I LOVE THEM!!! EVERYTHING CAME IN TACT, AND WRAPPED WELL!! I HAD A BIG EVENT COMING UP AND IT WAS TIMELY SHIPPING!! WILL ORDER AGAIN!! THANKS VASE MARKET!!
By KechiaG
