The replacement tire and rim do not…hold air
The replacement tire and rim do not hold air for very long, im constantly having to pump the air back in once a day
By isaac S.
Sunday, November 8, 2026 · Customer reviews of US businesses

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139 reviews
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Dual motor electric scooter conquers all terrain, offers speed, safety, smoothness and style. 24/7 customer services, contact us [email protected] if there are any questions.
varlascooter.com (varlascooter.com) has 139 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 37 reviews with 1 star · Clear filters
The replacement tire and rim do not hold air for very long, im constantly having to pump the air back in once a day
By isaac S.
I ordered the M5 and charged the battery once and now the charger does not work. I have emailed and then I got a return email that I sent it to the wrong person, this was a month ago and still no charger. Wtf, they are 20 bucks on Amazon send me one, I just dropped 800 large on a rebranded scooter that I can buy on Amazon for the same price.
By Daren F.
Good luck getting in contact with customer service. My experience with them involves going back and forth about a refund. When it was all said and done they charged me $200 for a scooter I never received. I would rate them 0 stars if I could.
By Crimson R.
Never buy a scooter from this company because when you get a flat and you will it's virtually impossible to get another tire or inner tube that is the correct one I've been trying for over a year and they can't seem to help me, very bad customer service I havnt rode my scooter in over a year
By Michael M.
Charging the scooter and the scooter burned my house down last night
By CB
I ordered an LCD Display and Varla collected the funds on 3/3. Still today I have not received the item from the shipping company GOFO after at least 6 calls to them confirming the delivery address. I sent a contact request to Varla and to date I have not received a return call. Ready to put my Eagle One Pro into the dumpster if I do not get some immediate contact.
By Robert A.
The LCD display controller's cord is too short. It won't fit on the handlebar in the correct place so I can't use it. I would like my money back but it is impossible to get in touch with anyone in customer service.
By Tod S.
I sent multiple emails cancelling an order and no one answered until the package was sent , I then rejected the delivery as I was told and was never informed on the return again until my credit card company billed me for it .
By Rafael L.