Very good service
Very good service. 👏
By Fidele F.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
139 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dual motor electric scooter conquers all terrain, offers speed, safety, smoothness and style. 24/7 customer services, contact us [email protected] if there are any questions.
varlascooter.com (varlascooter.com) has 139 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 72 reviews with 5 stars · Clear filters
Very good service. 👏
By Fidele F.
Freya and TrustPilot have excellent customer service! I could not find a kickstand for the Varla Eagle 1, as they make room for the Varla Eagle 1 Pro. I sent a message through TrustPilot as a last resort, and later that day received a link for the item in my email that I could pay directly. This is after searching on my own through various websites and thinking I would never find it. Top-notch service and I appreciate it. Thank you you, Freya!
By Gerard M.
Absolutely amazing company, great scooter And warranty is amazing. Had a few issues and they shipped them right to me after a year. Highly recommend
By Chris
El equipo llegó a tiempo pero varias pertes llegaron con rayones considerables por problemas de empaque
By Pedro A.
I decided to purchase a VARLA Eagle One V2.0. Unfortunately the first one arrived damaged in shipping and it would not turn on. Via email I contacted VARLA and after following simple protocols they arranged for a pick up of the damaged scooter and sent a brand new replacement. I communicated with Sylvia who always was responsive and helpful. She is very professional, friendly, and pleasant to deal with. She always recognized me on a personal level. I never got a feeling of just being another nameless customer. Sylvia thank you for treating me so well. David H
By David C H.
They have good after-sales service. They offer affordable prices on their scooters.
By christian omar pulido B.
best scooter in its price range.
By Joe R.
Great customer service, Sylvia was wonderful and managed to get us a spare part from Asia as we are located in Australia and couldnt source the spare part there. quick delivery too
By Fede