VaptioReviews of vaptio.com

ever since like two months ago the quality has lacked - I’ve had to turn around to the store and exchange for a new one because it died after two puffs; sometimes at home it just starts hissing and sucking air at random. I love these. But this is WHACK.

I have only tested the cosmo a1 from this brand. It is way above competition.

Battery life is shocking. Have to charge it three to four times a day

i’m almost positive this is a scam. i purchased through paypal and made an account during checkout. i reached out to the company at their email address provided and requested an order confirmation or confirmation of SOME sort.. anything! along with inquiring why the account information i JUST created was being flagged as “incorrect”. i saved the password/username as soon as i made it. Since i am unable to log in to the account i created, i can’t even check “past orders” or any type of order history to see if the order went through. i noticed the name of the paypal account after i paid was a random Chinese name with no association to the “Vaptio” business. i have received NO email reply, NO confirmation, NO order number, NOTHING.. except the money taken out of my account immediately. don’t waste your time or money!! i will be disputing the charge first thing in the morning. BEWARE!

Bought 3 last year and none of them lasted more than a month. Battery either wouldn't accept a charge or just stopped working completely. Over £70 wasted. I've had a TECC Arc 4 for three years with no issues, so I think I'll stick to buying them, should I ever need a replacement.

HORRIBLE customer service. Placed an order over a month ago, they still haven't shipped it, they just keep emailing bad excuses. I feel like I have been scammed. I won't order from them again and highly recommend potential buyers beware!

Update: Apparently the company was out on holiday during this time! I believe it because all my emails were responded to in order that I sent them. My only suggestion for Vaptio is to have an automatic reply for when they do go on holiday leave. Changed from 1 to 5 stars. ------------------------------------------------------------------------------------ At first the customer service was okay, considering it was based in China. But, soon my orders were not being sent and canceled orders were not being refunded. I just opened a dispute with PayPal because my order of almost 100 dollars isn't showing in my orders tap on Vaptio.com. But, the money was taken out. Since then (Feb. 3rd, 2019) I've been sending emails asking for a confirmation number with no answer. On Feb 6th, I started asking for a refund, again no answer. I tried calling the customer service number listed on the website, alternate support emails with no response. Today (Feb 10th, 2019) I opened a dispute to get that money back. Vaptio has decent products, if you can manage to get them from the company.

Vaptio are a great company that make great vape kits, they have such a wide variety that there is something for everyone. Their capt’n kit is amazing the colours and designs are beautiful, it is so light and powerful; a definite must have