Excellent product
Excellent product, much faster shipping than I expected, great customer service
By Happy C.
Response from Vapium· May 14, 2020
Thank you for your kind review
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
295 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Reliable tools for the bold vapor enthusiast - those who need durable portable devices that can perform wherever the trail may lead, and beyond.
Vapium (vapium.com) has 295 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 183 reviews with 5 stars · Clear filters
Excellent product, much faster shipping than I expected, great customer service
By Happy C.
Response from Vapium· May 14, 2020
Thank you for your kind review
This website has an intuitive user interface and makes it easy to find replacement parts for your vape. The vape itself is a high quality product. I especially like the temperature adjustment and built in pick. I made the mistake of cleaning the mouth piece with acetone and it melted, but I was able to get replacements here cheap enough.
By John
Response from Vapium· May 14, 2020
John, Thanks for the compliments, glad you are enjoying the vape!
Original rating of 1 star reflected my frustration on not receiving product right away. These are unusual times so should have been more patient. Now I'm completely happy with a great little vaporizer. Thank you Vince for your assist.
By Dale
Response from Vapium· May 14, 2020
Dale, We can't be more appreciative of you taking the time to update your review to reflect our service. Sorry that it took a little longer than usual due to the pandemic but we are glad you are enjoying it now!
Good Product. Fast Shipping.
By Tony R.
Response from Vapium· Apr 1, 2020
Thrilled to hear you are pleased with us!
Thank you very much for all the attention and I get the product good and safe.
By Jose G.
Response from Vapium· Apr 1, 2020
We are glad that you appreciate our service Jose
Sure, expeditious ordering and shipping of great products
By DB
Response from Vapium· Apr 1, 2020
Glad to hear everything went smoothly
A prompt, generous,and compassionate response. Thank you, Dave
By David R.
Response from Vapium· Apr 1, 2020
Thank you for your kind words Dave, this means so much to us.
Ordered new screens for my Vapium ‘Summit’, as the vendor does not carry them. I had them in hand in 3 1/2 days. Very pleased.
By Nick C.
Response from Vapium· Apr 1, 2020
So pleased to hear that your order went so smoothly