My order never arrived
My order never arrived. When I contacted customer support they told me it is not their problem. $100 gone with 0 help from this company.
By Justin H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
46 reviews
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vapewh.com is listed under Smoking & Tobacco.
vapewh.com (vapewh.com) has 46 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
46 approved reviews, newest moderated first
My order never arrived. When I contacted customer support they told me it is not their problem. $100 gone with 0 help from this company.
By Justin H.
They are misleading customers with their Non-Ice product page. After ordering from this section, I discovered the products actually do contain menthol/ice. Why mislead customers? This is no way to retain customers. I won't be ordering from them anymore. To make things worse, they haven't responded to my inquiry about this issue. What a scam! Fix your website and stop misleading customers!
By David F.
Great customer service, friendly staff and very knowledgeable.
By Justin
Hands down the best website I've ever ordered disposable vapes on. Much more competitively priced than my local stores around me, their selection is hard to beat and free shipping!! I love all the new products they carry which have the displays on them to measure my usage. Shipping is always fast. Don't believe the negative reviews. I appreciate that their company focuses on ID verifications to insure minors CANNOT take advantage of their site. A+++ my only go to.
By Zach G.
Great customer service, fast shipping and delivery. I will return to white horse vapor again and again
By Amy
Great selection of products and best prices! Customer service team is great. I will continue to purchase my vapes from them. RAZ TN9000 is my favorite. i love white horse
By Paula C.
Fast shipping and great prices. I’ve ordered from them a few times and my order always comes on time or earlier than expected. I had a small mix up with my last order and their customer service was very helpful and resolved my concern right away. I will continue to order with them especially since my local shops are double sometimes triple the price.
By Stephanie B.
VapeWH has a wide variety of flavors and great prices! They have all my favorite brands like RAZ 9000, Geek Bar Pulse, and Elf Bar!
By Allison