Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
301 reviews
VantrueSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Truly Driven. Since 2015, Vantrue has been driven by a passion for road safety, consistently delivering reliable solutions for drivers worldwide. Focused on advancing dashcam technology and quality, Vantrue has earned recognition as a top-tier brand by CNET, Wirecutter, and others, becoming one of the world’s leading dashcam manufacturers Visit Our Website Check Out Deals Join Our Community
Vantrue (vantrue.com) has 301 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
301 approved reviews, newest moderated first
Meine Bestellung wurde sehr schnelle gelieferung und ein guter Kontakt sehr schnelle hilfe bei problemen. Top
By Udo O. Aus N. an der W.
Response from Vantrue· Feb 6, 2026
Vielen Dank für Ihr positives Feedback und Ihre Unterstützung!
The support team is very responsive! Product is superb.
By Alvin C.
Response from Vantrue· Feb 3, 2026
Thank you!
Perfect dashcams. Not even noticable when installed. Even the quality for this camera size is incredible
By Sami
Response from Vantrue· Jan 27, 2026
Thank you!
Die Vantrue App ist übersichtlich, leicht zu bedienen und funktioniert stabil mit der Dashcam. Videos lassen sich problemlos abspielen und die Einstellungen sind verständlich aufgebaut. Besonders positiv ist der schnelle, freundliche und hilfsbereite Kundenservice. Insgesamt eine sehr gute Erfahrung
By Bajro K.
Response from Vantrue· Jan 19, 2026
Danke！
I love my upgrade for a single dashcam to a 4 channel so I can keep eye on my daughter who have behavior disorder. But only request or what I would really love is a little bigger screen but not by much. But it worth the $300+ vs my $50.00 cheap dashcam with crystal clean video.
By Karen D.
Response from Vantrue· Jan 19, 2026
Thank you!
1. No customer SERVICE. 2. Phone and dash cam doesn't connect at times. 3. Website SLOW! I will give you good ratings on clear screen at night. Very good.
By customer
Response from Vantrue· Jan 16, 2026
We’re sorry to hear about your experience and apologize for the inconvenience. If you’re experiencing connection issues or need assistance, our support team is here to help. You can reach us at [email protected] or 510-666-4086.
Zero from 10 I won't recommend vantrue to anyone I have issue with camera just bought it brand new I emailed them a two days ago still waiting for answer I won't recommend support to anyone Poor service
By A B.
Response from Vantrue· Jan 15, 2026
We’re very sorry for the frustration this has caused. Unfortunately, we’re unable to contact you directly because we don’t have your contact details from this review. We’d really like to help resolve the issue with your new camera. Please reach out to us at [email protected] and include your order information so we can assist you as quickly as possible. We appreciate your feedback and hope to have the opportunity to make this right.
Bought this dash camera because I bought the same make and model 3.5 years ago. Original camera worked fine for 3 years. Original camera began to constantly restart about 3 years in so its no longer functional despite much trouble shooting including reformatting the SD card. I bought the exact same camera so I wouldn't have to rerun the wires in the car. New camera wont work on original wires so now need to rerun wires anyway. No time or effort has been saved with buying the same model again and will likely break in 3 more years. I'll probably try a different manufacturer next time given I'm rerunning wire regardless
By ERIN R.
Response from Vantrue· Jan 15, 2026
We’re very sorry for the inconvenience. We did make an upgrade to the N4 previously, so there may be two different versions of the rear cable. The charging cable and car charger are compatible with both versions. If both of your N4 cameras are the same version, it’s possible that your old N4 isn’t actually broken and there may just be an issue with the cable or mount. Our customer support team has already reached out to help you troubleshoot this issue. Please check your email for their message.
