VanillaReviews of vanilla.gift

Total con tried to use many times but no one accepts it - have tried to register and activate but site does not work after many many attempts - waste of lots of money

Purchased a card from vanillagift.com to use for a transaction over the phone, and it never worked. Not for a single transaction. Then it took about 90 minutes of haranguing the sales phone number before they gave me a SECOND phone number with exceedingly complicated instructions as to how to reach a person I could speak with. Finally I reached someone who said she could process the refund, but the method was to take all of my information and then say it would take three weeks for the refund to be processed. A legitimate business does not take three weeks to process a refund. A legitimate business does not take 90 minutes to reach someone who can FYI, I am a real customer and my order number is 006193413. This is clearly a scam operation, and I'm reporting it as fraud to my bank. Don't use Vanillagift.com, don't use Vanillavisa.com. Don't trust them with your money.