Terrible quality
Terrible quality. I ordered a sweater. It looks so cheap I won’t even give to good will. It’s going in the garbage since the company does not allow returns. Wish I looked up reviews before I ordered.
By Sonya B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
12 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
vangogifts.com is listed under Wedding & Party.
vangogifts.com (vangogifts.com) has 12 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
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Terrible quality. I ordered a sweater. It looks so cheap I won’t even give to good will. It’s going in the garbage since the company does not allow returns. Wish I looked up reviews before I ordered.
By Sonya B.
Very poor quality for the amount paid for the jumper
By Jamie F.
If I could give this zero stars I would. I ordered a sweatshirt with Patriots logo. You cannot even decipher the wording. It’s cheap material too. Now they are asking me to return to China with no return label for a refund. Total scam!
By Consumer
Ordered to arrive before Christmas, arrived January 19th and wow, I have no words 😂🤦🏻♂️ if I could upload a picture of the supposed embroidery of the pet, you'd have a giggle.
By Daniel L.
First of all it arrived 3 weeks after the estimated shipping time frame. Then it arrived and didn’t even look like my dog on the bag. Everything is in Chinese writing on the packaging. Terrible and won’t order again.
By Alexis K.
This is a scamming fake ass company. They scam me out of my money, never sent me my gift that I ordered sent me a fake tracking number that said the package was delivered every day. I went on there to check it. The delivery date changed to the current day.
By Erica L.
Ordered the Dad Hot Wheels for my husband. The paper quality was poor and too large for the plastic container and the car they gave me was pathetic. Didn’t even fit in the case, it was so small it flipped all over. They offered 10% credit and then said they will refund me minus shipping fees and I am to ship the item back. To ship it back is more than the item I received. Will not order from them again. Very disappointed.
By Kendall S.
I would give them negative stars if I could. What I received was NOT hand painted. It was nothing as advertised. This company is HORRIBLE with HORRIBLE customer service. DO NOT ORDER from them. I tried to get a refund and they keep ignoring me.
By Ally