Van Dyke's RestorersReviews of vandykes.com

3507 Cokesbury Rd, Hodges, South Carolina

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The Fair Hearing score

4.0/ 5

Great

683 reviews

Van Dyke's Restorers4.0Great

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Van Dyke's Restorers

Van Dyke's Restorers has over 25,000 items to make your house a home. Choose from Vintage styled restoration hardware and supplies for any home decor project.

Van Dyke's Restorers (vandykes.com) has 683 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.

Also known as: vandykes.com
Website: vandykes.com
Category: Home Goods Stores
Location: Hodges, South Carolina
Listed on The Fair Hearing: 2026

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Van Dyke's Restorers reviews

683 approved reviews, newest moderated first

May 21, 2018
A+++++
A+++++,Great company to deal with
By Stbar61
May 21, 2018
Got the piano stool swivel hdwe ..low $…
Got the piano stool swivel hdwe ..low $ 40's but the one I wanted was not available ....$47ish. The cheaper one had a screw shaft that was less thick than the original. It looked cheap to me. It rocks when extended. Thank you , Hollie Malone
By Hollie M.
May 21, 2018
Quick shipping and quality product.
Quick shipping and quality product.
By Tom M.
May 21, 2018
While products are always outstanding…
While products are always outstanding quality, lower shipping charges to patrons would be an incentive for me to purchase much more often vs searching big box stores.
By Lori M.
May 21, 2018
Poor refund service
While they are quick to take your order, returns are another issue. I was instructed to return an item to a supplier and provide the “returns specialist” with the USPS tracking number. This was done 3 weeks ago and an email and phone message to the “specialist” have gone unanswered. As of this date, I have not received a refund!
By Michael N.
Response from Van Dyke's Restorers· Jun 19, 2018
I am sorry to hear you are dissatisfied with our service. Please accept our apology. Customer Service is important and we always appreciate the opportunity to address any dissatisfaction with our products and service. Please feel free to contact us with any further concerns or questions you may have for us. 1-800-787-3355
May 21, 2018
Items ordered have not been received
Items ordered have not been received, credit card charged. Published 800 telephone number does not work from US Virgin Islands. Customer service personnel seem to be mostly incompetent.
By David C.
Response from Van Dyke's Restorers· Jun 19, 2018
I am sorry to hear you are dissatisfied with our service. Please accept our apology. Customer Service is important and we always appreciate the opportunity to address any dissatisfaction with our products and services. We do our best to resolve all the complaints and concerns brought to our attention. We ship thousands of orders each year, and our goal is to offer only the best in both products and service. Unfortunately there are times when we do have delays with product that is beyond our control. We are so sorry for the inconvenience and disappointment caused. Please feel free to contact us with any further concerns or questions you may have for us. 1-800-787-3355
May 21, 2018
Exactly what I was expecting
Exactly what I was expecting, great product, fast delivery.
By Tony
May 20, 2018
Your shipping rates are VERY HIGH!!!
Your shipping rates are VERY HIGH!!!
By Tom S.
Response from Van Dyke's Restorers· Jun 19, 2018
Thank you for taking the time to leave us a review. We appreciate your feedback and use it to continually improve to create a positive experience. Please feel free to contact us with any further concerns or questions you may have for us. 1-800-787-3355

Van Dyke's RestorersReviews of vandykes.com

Rating distribution

What customers rate

About Van Dyke's Restorers

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Van Dyke's RestorersReviews of vandykes.com

Rating distribution

What customers rate

Van Dyke's Restorers reviews

A+++++

Got the piano stool swivel hdwe ..low $…

Quick shipping and quality product.

While products are always outstanding…

Poor refund service

Items ordered have not been received

Exactly what I was expecting

Your shipping rates are VERY HIGH!!!

About Van Dyke's Restorers

More in Home Goods Stores

Brighticonic

contractorswholesalesupplies.com

Gracely Print Co

Pretty Perfect Studio

Van Dyke's Restorers reviews

A+++++

Got the piano stool swivel hdwe ..low $…

Quick shipping and quality product.

While products are always outstanding…

Poor refund service

Items ordered have not been received

Exactly what I was expecting

Your shipping rates are VERY HIGH!!!