I have used Van Dykes for 13 Years and
I have used Van Dykes for 13 Years and have been pleased with your products and service . I also refer people to you. I own an Antique Shop and use your products . thank You
By Customer Kathy C.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
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683 reviews
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Van Dyke's Restorers has over 25,000 items to make your house a home. Choose from Vintage styled restoration hardware and supplies for any home decor project.
Van Dyke's Restorers (vandykes.com) has 683 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
683 approved reviews, newest moderated first
I have used Van Dykes for 13 Years and have been pleased with your products and service . I also refer people to you. I own an Antique Shop and use your products . thank You
By Customer Kathy C.
I ordered the corner sink for my parents and they were so happy with it. It was exactly what they wanted and it arrived in great condition and a very timely manner. Thank you.
By Wanda C.
No one knows what to do. The right hand doesn't talk to the left. Poorly organized and give false information.
By Flooded
Response from Van Dyke's Restorers· Jun 19, 2018
Firstly, we would like to offer our sincerest apologies for any inconvenience we may have caused you. We are sorry to hear that you have had a negative experience with our company. We are committed to working closely with customers to resolve any service issues and will continue to focus our efforts on creating a positive experience. Please feel free to contact us with any further concerns or questions. 1-800-787-3355
Easy online ordering and quick delivery. Thank you.
By Tara
The phone lines were down so I could not order. Once I ordered the product was not shipped on time. The product took 5 weeks to arrive. The product arrived damaged. During the process it was unclear to Can Dykes where and when the product would arrive to us, Unacceptable service and damaged goods.
By KEITEL F.
Response from Van Dyke's Restorers· Jun 19, 2018
Dear customer, We are very sorry to hear that you have had negative experience with our company. We are committed to working closely with customer to resolve any service issues and will continue to focus our efforts on creating a positive experience. Your input is very important to us and will assist us in our ongoing efforts to provide better products and service to all of our customers. Please feel free to contact us with any further concerns or questions you may have. 1-800-787-3355
I’ve received at least two marketing e-mails but half of my order has still not been delivered. We’ve passed the delivery date, and I’ve only received 2 if 8 items without any explanation. Please don’t send any more junk ads until you’ve at least completed my order!
By Christina B.
Response from Van Dyke's Restorers· Jun 19, 2018
Firstly, we would like to offer our sincerest apologies for any inconvenience we may have caused you. I am sorry to hear you are dissatisfied with our service. Please accept our apology. Customer service is important and we always appreciate the opportunity to address any dissatisfaction with our products and service. We want to do everything possible to fulfill our customers over all experience with our company better. Please feel free to contact us with any further concerns or questions you may have. 1-800-787-3355
I love my pulls and knobs!
By Dale R.
Beautiful Eastlake door knobs and latches, quality appreciated by German engineer husband. I only wish they were offered in iron also, otherwise perfect.
By Betty H.