Great product
Great product, fast delivery.
By Connie
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
683 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Van Dyke's Restorers has over 25,000 items to make your house a home. Choose from Vintage styled restoration hardware and supplies for any home decor project.
Van Dyke's Restorers (vandykes.com) has 683 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
683 approved reviews, newest moderated first
Great product, fast delivery.
By Connie
Disappointed. Products were fine, but my repeated requests to be unsubscribed are being ignored. Every piece of spam I get from this company, the less likely I am to order anything else.
By Oregon
Response from Van Dyke's Restorers· Jun 27, 2018
Thank you for taking the time to report this email issue you have been having. We have confirmed with our Marketing department that you have been opted out of all email messages since May 25. If you continue to receive them please reach out to me directly. Brad Buchanan, Customer Service Manager - 864-941-4525.
I expected my product in 7-10 business days as advertised on the order and received it on the 16th day. Missed my window for construction and couldn't use the product I ordered and they wouldn't take it back. What a waste of time, effort, and money.
By todd O.
Response from Van Dyke's Restorers· Jun 27, 2018
Thank you for letting us know your order did not meet expectations. I would love to hear about your issue so we can try to correct what went wrong. If you would like you can call me and we can discuss. Brad Buchanan, Customer Service Manager - 864-941-4525.
Good products and very good service.
By GENE P.
It is always a pleasure to deal with them.
By Mary A.
It's a real pleasure to purchase from Van Dykes. They offer many unusual or "hard to get" hardware and they somehow keep the price reasonable. I also like the follow up phone call to make sure I'm pleased with the purchase. This is a company that takes care of it's customers.
By Adrian G. R.
Great, high-quality product. I ordered a number of hinges (16) for our garage doors, and received all but 3. It was very frustrating waiting several months to finally get the missing parts. Apparently they had run out of stock, and we had to wait for shipment from India.
By customer
Response from Van Dyke's Restorers· Aug 3, 2018
Dear Carlos, Firstly, we would like to offer our sincerest apologies for any inconvenience we may have caused you. Thank you for taking time to participate in our review. We appreciate your feedback and use it to continually improve and to create a positive experience for all our customers.
Excellent as always! ted
By Ted