Shipped quickly
Shipped quickly. Product made well
By Susan
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
683 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Van Dyke's Restorers has over 25,000 items to make your house a home. Choose from Vintage styled restoration hardware and supplies for any home decor project.
Van Dyke's Restorers (vandykes.com) has 683 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
683 approved reviews, newest moderated first
Shipped quickly. Product made well
By Susan
I purchased multiple items about $1,400.00 in total. I had to make multiple calls to find out specifics and was told that I would get a call back within 24 hrs with the info. Never got the call back. So I had to call back again. this happened three times. Finally I got in touch with someone who had the answer. Bottom line is the phone staff is not very well trained. Not to mention that a customer shouldn't have to spend three hours of time on the phone getting answers. Also one of the items was unnecessary and I wanted to return it but the Van Dyke's contact person said that I couldn't return the item. Terrible service after the sale
By customer George M.
Response from Van Dyke's Restorers· Aug 3, 2018
Dear George, We are very sorry to hear that you have had a negative experience with our company. We are committed to working closely with customers to resolve any service issues and will continue to focus our efforts on creating a positive experience. Thank you for taking time to participate in our review. Your input is very important to us and will assist us in our ongoing efforts to provide better products and services to all our customers.
service good quality only fair foreign made
By ELIZABETH M.
My order was correct and arrived on time! Very pleased
By Janetta R.
Products were as advertised, arrived well packed and undamaged in a short time. What else can you ask for?
By Keith
The web site made it easy to make a selection for a decorative piece for our boring mantle. The fact that there were so many sizes to consider really helped. I was able to find just the right size to fit the space. The entire experience was a pleasure and our mantle looks so much more interesting. Keep up the good work!
By Margaret E.
All very good.
By shelagh
Qick turnaround time between ordering and receiving!
By Melissa