vancassoReviews of vancassotableware.com

Fast delivery.

Follow up on a review last week on my very negative experience with vancassco customer service. They refused to send me a replacement for a faulty coffee cup. Shorty after the review I received a message from customer service stating they would send me an entire set of coffee cups and apologized for the frustration. I APPRECIATE THE EFFORT. However, I come away with a different kind of frustration; is it not a shame what a customer has to go through to get a fair shake?? The product was defective and the company refused to stand by their product initially!!!!!

Don't bother unless you only eating salads, plates won't take any heat had 8 only 1 left, very poor quality.

I must say I loved the products❤️ from the beginning. I texted the company and they responded me immediately, providing me with all the necessary informations! With a very beautiful and polite way, they helped me decide what exactly I want to buy. I received my order very quickly, in a very safe package. I want to thank them again, and I will buy more things for sure in the future!💕

These are the worst plates I have ever owned. Within 6 months of use about 1/3 of the plates had chipped. Now after 18 months of use all of the plates have chipped and a couple have completely smashed. I thought they would be good value for money, instead I have wasted about £150 and now need to buy new plates.

Arrived with broken peices. Paid a company" steel" insurance i didn't ask for but when I tried to claim have been going round in circles. Not only did they want a picture of broken peices " fair" but also passport pic, driving licence, I.d card, I have non of these and why would they want them? Very bad company do not go near them.

Les produits sont très bien en rapport qualité / prix. Cependant, j'ai commandé 2 articles et je n'en ai reçu qu'un. Le SAV ne répond pas aux emails.

Got the 24 PC simi set + the mugs to match, I love them