So easy to navigate!
So easy to navigate!
By Valmire M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
177 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Valore.com is one of the largest online textbook marketplaces, helping students save money by connecting them with the best deals from independent sellers and rental providers.
Valore (valore.com) has 177 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
177 approved reviews, newest moderated first
So easy to navigate!
By Valmire M.
fast and smooth online processing!
By Carlos
ok it was not so bad
By Anthony M.
Horrible! Do NOT purchase through Valore. We purchased 2 textbooks through this company over a month before classes began. One never showed! The other did not arrive as described. We ordered Horngren's Accounting, the Financial Chapters, Student Value Edition Plus MyAccountingLab with Pearson EText -- Access Card Package. There was no Access code although the description clearly says we purchased it. When I called they said the fine print says “may not contain CD, etc”. The access code is not a CD. I argued it should have said “does not contain access code” and/ or the produce description should be changed. They didn’t care. Misleading!
By Laura W.
DO NOT DO BUSINESS WITH THIS COMPANY. PERIOD. I'm so upset with this company that I have to write another review for an update. I finally found an email after sifting through a ton of complaints online (customerservice @ valorebooks.com). To reiterate, I sent in a book in perfect condition, STILL IN THE BINDER THAT I KEPT IT IN. They wouldn't accept it. So I had to FIGHT to get the book back. What they sent back was not my book. There are stickers on it, it's BEYOND damaged and was held together with RUBBER BANDS. This company is ripping off college students by taking your books, claiming they are unsellable and sending you the SH** ones that they receive. They will no longer respond to be now that they sent me this garbage back. I am so upset.
By Ashley
easy to apply
By AMy B.
Fast and Easy. Quick to get quote. Simple instructions.
By Deborah
The prices paid and the prices offered for some books are ridiculous. My Biology book is practically brand new but I only got a pittance for it. There should be a better system so that people don't feel cheated. I'm getting rid of the books that don't have anything to do with my major and I'm still upset.
By Shenise M.