They sold out to Medly
They sold out to Medly. They no longer send a certification that your medication was tested. Customer service is down the drain. It's very, very sad. I loved this company. It used to be the best. Now it is not.
By Shannon
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
89 reviews
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Valisure is the first and only pharmacy where all medications are batch-certified and come with a certificate of analysis. Why? 80% of drug ingredients are made in India or China and there are roughly 3 drug recalls a day in the United States. Valisure performs a chemical analysis on each batch of medication, and only ships from batches that have passed a rigorous process.
Valisure (valisure.com) has 89 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
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They sold out to Medly. They no longer send a certification that your medication was tested. Customer service is down the drain. It's very, very sad. I loved this company. It used to be the best. Now it is not.
By Shannon
You overcharged me 45 dollars more for my recent order and when I called to address the problem no one called me back and no credit was issued for the disparity between the two orders. Also, the number you posted to call to order refills is never answered. I called multiple times over a two day period and no one answered the phone. At the very least, if you are that busy there should be someone to answer the phone or at least have voicemail available so a message can be left so that a pharmacist or tech can return your customers calls.
By L. D.
Response from Valisure· Oct 21, 2019
Thank you for your feedback. At Valisure we take customer satisfaction seriously. In order to protect privacy, we prefer to handle situations like these offline. We can be reached at 833-825-4787 between 9am-5pm ET.