Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
30 reviews
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Valasmall (valasmall.com) has 30 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
30 approved reviews, newest moderated first
Should be a negative star selection...October 6th of 2021 I ordered a holographic projector finally in December I received a cheap looking mask that doesn't even work by the way!!!!! STAY AWAY FROM THIS COMPANY. If you want to call it a company. These reviews did not show up till now. I see I'm not the only one. Not sure that makes me feel better or not🙃 WALK AWAY PEOPLE. WALK AWAY🏃♀️🏃♀️🏃🏃
By Thunder
I am truly surprised they haven't been shut down yet. PayPal stated that they are under investigation and will no longer be able to use their platform for transactions. I believe they got too big for their britches, you can only do so much out of your Apartment using a P.O. Box.
By Jason E.
I also ordered the projector and got a mask. Have not received any response to my emails. This company needs to be reported somehow.
By Linda May P.
Total scam! I came here to complain about ordering a projector and getting a mask. And can't believe everyone had the exact same experience! It's clearly not a mistake. They did this on purpose. I paid thru PayPal and after much back and forth. And having to file a police report. Seller offered me a full refund IF I send their garbage mask back to them... in INDIA. It costs at least $45 to ship it back! Valasmall knows exactly what they're doing. Scamming people.. I'm pretty pissed at paypal for allowing this to happen. Thought I'd be safe using them.
By Catie
This company is terrible. I ordered a Halloween projector and received a Halloween mask instead. When I contacted the company no one responded. I have reached out 5 times. This company just scams people.
By Jordan H.
Never received parcel despite it saying its delivered. Tried to contact them daily by email, Facebook etc. Not one message back. Do not buy from them!
By Customer
I ordered a projector and got a mask the many others who did n got the same thing from here were also scammed...
By Richard S.
NO stars… wish that was an option!! Ordered a Halloween projector and they sent me a cheap mask. Have contacted them over & over. No response. Do NOT order from this company!!!
By Faith S.
